Commercial Account Executive

Summary

Join NiCE, a global leader in customer experience, financial crime fighting, and public safety software, as an Account Executive. Based in the Carolinas, you will identify new sales opportunities, build market share, and increase revenue streams within enterprise and commercial contact centers. This role demands achieving annual sales quotas, negotiating enterprise-wide agreements, and coordinating sales activities. You will establish and maintain strategic relationships with C-level executives, develop purchasing agreements, and analyze customer business situations to identify opportunities. Success requires superior relationship management, exceptional communication, and a collaborative approach. NiCE offers a fast-paced, collaborative, and creative work environment with ample opportunities for growth and development.

Requirements

• 5+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role
• 1+ years selling Conversational AI and or Digital Transformation solutions into enterprise accounts
• Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations
• Collaborative approach to sales that includes working with multiple groups both internally and externally
• Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives
• Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results
• Reside in the Carolinas

Responsibilities

• Identify new sales opportunities, and building market share in their regions
• Increase revenue streams within Enterprise and Commercial contact centers
• Achieve annual sales quota and personally negotiating Enterprise-wide agreements
• Coordinate and lead all sales activities to achieve business goals
• Ensure the proposed sales and solutions capitalize on NiCE CxOne's strengths and can be implemented successfully
• Establishing new strategic relationships while maintaining existing relationships and analyzing customers’ business situations to identify constraints and new opportunities due to technological advances
• Develop and maintain high-level relations with ‘C’levels
• Initiate, support, develop and monitor purchasing agreements between NiCE CxOne and the customer

Preferred Qualifications

• Experience/knowledge of CCaaS, CX, and Conversational Ai solutions
• Experience/knowledge selling a full suite of SaaS products

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations