Next Insurance is hiring a
Commercial Claims Manager

Summary

Join NEXT as a Claims Manager to help entrepreneurs thrive by building the only technology-led, full-stack provider of small business insurance in the industry.

Requirements

• 10+ years experience in Commercial General Liability, Commercial Auto, Property Claims Adjusting and 2+ years Claims Management experience
• Achieved or working towards any of the following designations: CPCU, PCLS/PCLA, SPPA, AIC
• Ability to understand claims adjudication processes and claim law and jurisdictional issues
• Research and investigative abilities; negotiating, conflict resolution and persuasion abilities; trustworthiness, integrity, and personal accountability
• Adherence to standards of ethical behavior and professional conduct; keen service orientation and ability to grasp and respond to varying and multiple client needs
• Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License as well as obtain multistate adjusting licenses
• Bachelor’s degree

Responsibilities

• Work with inexperienced adjusters and prepare them to move into full rotation of claims in another team
• Supervise new loss intake along with multiple lines of business claims
• Work in tandem with the FNOL Manager and Claim Managers to develop and execute through completion a claims settlement strategy and plan on a claim by claim basis
• Investigate insurance claims and facilitate claims handling activities, including but not limited to investigating and assisting the office production staff representatives in documenting and presenting claims to insurance companies
• Prepare and present accurate, clear, thorough, and concise reports and letters to key company personnel, including reports on complex and/or highly detailed claims, providing conclusions and recommendations
• Manage vendor relationships
• Lead claim advocates to adhere to Best Practices, Compliance, and Reserving Guidelines

Preferred Qualifications

• Training experience is preferred
• Litigation management experience

Benefits

• Partially subsidized medical plan
• Fully subsidized vision/dental options
• Life insurance
• Disability insurance
• 401(k)
• Flexible paid time off
• Parental leave