Remote Commercial Roaming Manager

Summary

LotusFlare is seeking a dynamic Commercial Roaming Manager with 3-8 years of experience in international roaming for a mobile operator or eSIM supplier. The role involves negotiating and managing commercial roaming agreements, cost analysis, new partner outreach, partner management, project management, and performance evaluation. The position is based in Toronto.

Requirements

• Proven track record of 3-8 years working in international roaming for a mobile operator or eSIM supplier
• Strong understanding of roaming products, wholesale agreement standards, economics and suppliers
• High degree of familiarity with GSMA groups and InfoCentre
• Excellent Excel skills, including business cases, formulas, pivot tables
• Fluent English communication, and excellent presentation skills
• Familiarity with eSIM standards and eSIM technology a strong plus
• Digitally savvy and growth mindset
• Demonstrated ability to work in a fast-paced, dynamic environment
• Self-motivated, proactive, and results-driven individual
• Bachelor’s degree in Business, Marketing, Economics or a related field

Responsibilities

• Negotiate and manage contracts with mobile operators
• Evaluate and negotiate pricing agreements with mobile operators
• Manage the contract review, negotiation, and signature phases in conjunction with Nomad’s commercial and legal management
• Analyze new pricing proposals from existing and prospective partners to determine the optimal partner mix for Nomad
• Review and validate partner invoices to ensure compliance with agreed rates
• Contact prospective roaming partners and respond to inbound roaming partner queries
• Evaluate new partners and make recommendations to management on which partners to select
• Maintain relationships with existing roaming service providers and work with them to improve their pricing and product offerings for Nomad
• Manage onboarding of new roaming providers; coordinating with engineering, marketing, and pricing to ensure timely launch of new rates
• Manage RFP responses for enterprise clients