Complex Oncology Nurse Navigator

Summary

Join Thyme Care as a Complex Nurse Navigator and be on the frontlines serving cancer patients. Conduct clinical assessments, monitor health changes, coordinate care transitions, and educate members and caregivers. Demonstrate a strong clinical focus, supporting culturally competent care, and improve service offerings by communicating feedback. This remote or hybrid role requires a BSN, unrestricted RN license, and 5+ years of nursing experience (3+ years in high-acuity adult oncology). You will build strong relationships with members, payers, and providers, and assist with care coordination, discharge planning, and social determinant needs. The role involves telephonic assessments, medication reconciliation, home safety evaluations, and providing referrals as needed.

Requirements

• A Bachelor of Science Degree in Nursing
• An unrestricted Registered Nurse (RN) license
• A willingness to obtain additional state licenses as needed
• At least 5 years of nursing experience
• 3 years of high-acuity, adult oncology experience
• OCN certification at time of hire or a commitment to obtain within 2 years of hire at Thyme Care
• Organized
• Effective listener and communicator
• Comfort with ambiguity
• A desire to learn how to use new technologies
• Identify priorities and take action

Responsibilities

• Conduct clinical assessments, monitor for changes in health, coordinate care, including transitions, and educate members and caregivers about their diagnosis and treatment over the phone to support our higher-acuity members as they move through the oncology care continuum
• Demonstrate a strong clinical focus, supporting the need for culturally competent care
• Help improve Thyme Care’s service offerings by communicating feedback from members and providers to our clinical leadership
• Assist with other administrative projects as needed
• Identify and prioritize a member's needs and help them remain safe in the community
• Assist members with care coordination and care management following admissions
• Coordinate discharge plans with hospital case managers and follow-up care with providers
• Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences
• Build strong, trusting relationships with payers and providers to optimize care and prevent readmissions for our members
• Partner with non-clinical Care Team members to support the member’s social determinants of health needs, such as food resources, transportation access, and support at home
• Conducting telephonic assessments, including pain assessments and medication reconciliation
• Ensure members have access to medications and appointments, providing referrals and support as appropriate
• Perform virtual home safety evaluations and assess the need for DME/supplies
• Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc., as appropriate
• Be available for urgent clinical escalations and clinical consult support

Benefits

• A choice of great medical, dental, and vision insurance plans
• A generous vacation policy for full-time employees