Compliance Specialist

Summary

Join ABC Legal Services, a national leader in service of process, as a remote team member based in Puerto Rico. We are a growing company with over 400 employees and 30 years of experience. This role involves reviewing service events for compliance, providing training to process servers, investigating complaints, and creating reports. You will also audit process server records and perform other job-related duties. We offer a competitive salary, benefits, and work-from-home flexibility.

Requirements

• High school diploma or GED required
• Excellent written communication skills, specifically professional email communication a must
• Ability to take concise and effective notes
• Detail oriented and able to learn a large amount of new information in a short amount of time
• Ability to train and work remotely using Microsoft Teams as a primary mode of communication
• Experience and proficiency with Microsoft Office

Responsibilities

• Review service events for compliance with ABC, court, and customer requirements
• Provide education and instruction to process servers regarding service requirements
• Investigate service complaints
• Create service complaint investigation reports
• Update and analyze process server review records
• Perform DCA required audits of process server logbooks
• Audit process server service event histories
• Perform other job-related duties as assigned

Preferred Qualifications

• 6-12 months relevant experience preferred
• Writing experience in a professional or higher education environment preferred

Benefits

• Comprehensive Medical, Dental, and Vision coverage
• Competitive salary package
• 401(k) retirement plan with 5% matching
• Orca Card / Transit Stipend
• 10 paid holidays a year
• Referral program
• Work from home flexibility