Conga CPQ Administrator

Summary

Join Hitachi Vantara as an experienced Conga CPQ Administrator! This integral role within our IT CPQ support team requires collaboration with global stakeholders to deliver application and process improvements. You will administer and configure our Conga CPQ application, implement and support changes, and gather requirements for scalable solutions. The ideal candidate possesses strong Conga CPQ expertise, Salesforce administration experience, and excellent communication skills. This position offers a competitive salary and benefits package, along with opportunities for professional growth within a diverse and inclusive global team.

Requirements

• Must be local and authorized to work in the US or Canada
• Strong experience and proficiency in designing and configuring functionalities and capabilities on Conga CPQ (formerly Apttus)
• Technical knowledge and hands-on experience on Conga’s Product Configuration Administration including (but not limited to): developing complex product structures, attributes, options, bundles, inclusion rules, recommendation rules, constraint rules
• Technical knowledge and hands-on experience on Conga’s Pricing Administration including (but not limited to): developing complex pricing rules, price dimensions, promotions, price lists, price list items
• Experience with Conga Workflow Approval and Quote Collaboration
• Experience with template administration for Conga X-author and Composer
• Experience with general Salesforce administration and management including (but not limited to): user setup, roles, profiles, permissions, data management, and configuration changes (fields, page layouts, record types, actions, workflows, custom settings)
• 3+ years of experience with Conga CPQ Administration (formerly Apttus)
• Conga CPQ Product Administration Certification

Responsibilities

• Administer and configure our Conga CPQ (formerly Apttus) application
• Implement, test, and support Conga CPQ changes. Provide expert knowledge and guidance in CPQ functionalities and best practices to perform enhancements, operational support, and bug fixes as needed
• Identify and gather requirements, translating into best practice and scalable solutions
• Lead the identification and resolution of issues quickly, leveraging strong analytical and problem-solving skills. Proactive Conga CPQ system maintenance
• Maintain strong partnership with business stakeholders and stay-up-to-date with related business processes for Sales, Quote-to-Cash, and Renewals
• Strong written and verbal communication skills. Collaborate with cross-functional business stakeholders and technical teams to validate business requirements and project specification documents
• Manage multiple activities across multiple projects
• Mentor team members on Conga CPQ Administration
• Proactively seek opportunities to improve existing systems and processes and contribute to ongoing optimization efforts

Preferred Qualifications

• Conga CPQ Developer/Administration Certification
• Experience with migrations utilizing Demand Tools and X-Author
• 3+ years of experience as a Salesforce Administrator, or similar role
• Salesforce Administrator Certification
• Knowledge of Salesforce integrations and Apex, Visualforce, and Lightning Framework
• Experience with project issue tracking tools such as JIRA
• Experience in delivering software projects using Agile methodology
• Experience with multiple CPQ implementations

Benefits

• Base Salary Range - $90K – $140K
• Employees are eligible to participate in Hitachi Vantara’s bonus/variable/commission pay programs, where applicable, and are subject to the program’s conditions and restrictions
• Flexible arrangements that work for you (role and location dependent)