Solution Architect

Summary

Join Neocol's Delivery Team as a Solution Architect to lead projects through requirements gathering, solution design, and build/deployment of the final solution for subscription-based clients. You'll support your team with developing complex designs, helping clients make architectural decisions, and guiding them through the development and adoption of their new system.

Requirements

• 3+ years experience in the Quote to Cash sphere
• Self-starter with experience designing and developing CPQ, Billing & Salesforce solutions
• Experience in 3+ medium to large-scale full-lifecycle Salesforce CPQ implementations as a Solution Architect, with strong expertise in Salesforce Sales Cloud
• 3+ years of experience working on the Salesforce platform
• SFDC Administrator or Developer certifications, Salesforce CPQ Certification or substantial Salesforce CPQ experience
• Experience using Jira, Slack, Google Suite & LucidChart
• Must be a self-starter with experience designing and developing CPQ, Billing & Salesforce solutions
• Must be highly organized with the ability to manage and prioritize while simultaneously working both collaboratively as well as independently
• Ability to understand varying client needs and respond flexibly and creatively, working with internal resources to recommend and implement the highest ROI for our clients
• Ability to work cross-functionally with technical and non-technical resources
• Comfortable analyzing data and identifying opportunities to drive meaningful standardization of data and processes regionally and/or globally
• Excellent communication skills, both verbal and written, and the ability to translate technical subject matter to non-technical audiences
• Agile, and can work well in environments where objectives and priorities are reviewed and assessed regularly

Responsibilities

• Deep dive into business process needs and requirements, identifying areas of key complexity and expanding on those
• Define project scope and identify/manage “scope creep”
• Build client confidence in the solution as it is developed and provide guidance to clients around how to effectively use and adopt the solution
• Facilitate solution demonstrations (sprint and final demo’s) efficiently
• Assist technical resources in solution design, development, and deployment during the lifecycle of the project
• Ensure the solution is able to meet long-term goals for the client in regards to scalability and stability of the solution
• Guide customers towards best practices as much as possible for the solution they are developing
• Communicate technical details effectively to stakeholders and project team members, potentially with limited technical knowledge
• Provide mentorship to resources on the Neocol team to help them grow and develop in their role
• Develop code specifications for developers to use in the event of needing deeper customization than out of the box functionality
• Effectively communicate deadline risks and timeline shifts to the wider project team
• Provide general technical leadership and guidance to the wider project team

Preferred Qualifications

• Knowledgeable about the following is a plus: Revenue Cloud, B2B Commerce, Experience Cloud, Service Cloud, Conga Composer, Conga CLM, Mulesoft, Tableau/CRM, RightRev, NetSuite/ARM
• Training and/or experience with Revenue Lifecycle Management (RLM)

Benefits

• A fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
• Employer match 401K plan
• Full health, vision & dental benefit offerings
• Adoption Assistance program
• Company issued laptop
• Flexible PTO and Mandatory 1 week of PTO per quarter
• Certification achievement bonuses