Content Producer

Summary

Join OffSec, a leading cybersecurity training provider, as a Content Producer! This role blends content operations and contractor relationship management, focusing on the production of online instructional content and certifications. You will coordinate multiple content initiatives, manage workflows, build relationships with subject matter experts (SMEs), and ensure high-quality content delivery. The position requires experience in educational content production, project management, and familiarity with technical IT topics. You'll work with global teams, utilizing various tools and technologies. This flexible, home-based role is based in the Philippines and offers the opportunity to contribute to OffSec's mission of filling the infosec talent gap.

Requirements

• Bachelor’s degree in a related field or equivalent combination of relevant experience and education
• Minimum 3 years of experience producing educational content
• 2-3 years of prior project management experience, preferably in a technical field
• Familiarity with technical IT topics such as programming, networking, cloud computing, and virtualization
• Strong writing skills with familiarity in Markdown formatting
• Proven ability to manage and influence individuals to meet deadlines and deliver quality work
• Excellent organizational, analytical, and planning skills with the ability to effectively manage multiple projects
• Outstanding communication skills (spoken, written, and active listening)
• Experience with tracking tools and dashboards to support operational transparency
• Experience using tools like Slack, Jira, and Confluence
• Proficiency with G Suite (Gmail, Drive, Docs, Sheets, Slides)
• Comfort with Mac computers
• Experience working with global teams across different time zones and remote locations
• Willingness to work non-traditional hours (nights, weekends, holidays, as needed)
• Strong interpersonal skills with the ability to build trust and foster collaboration
• Self-motivated and adaptable to changing priorities in a fast-paced environment
• Commitment to delivering high-quality educational content on time and within scope

Responsibilities

• Coordinate multiple content initiatives at varying stages of development concurrently coordinating key stakeholders across Content and adjacent teams
• Manage workflows and ensure development tasks are completed on time by geographically dispersed contributors
• Maintain and optimize content production workflows to ensure effectiveness, efficiency, and scalability
• Work with editors, lab engineers, and other colleagues to resolve quality issues and ensure final content meets standards and is ready for release
• Utilize tracking tools and dashboards to monitor progress, identify/resolve barriers to progress, and maintain project visibility for stakeholders
• Initiate, build, and maintain strong relationships with cybersecurity subject matter experts (SMEs), fostering long-term engagement
• Onboard and guide new and contracted Content Developers to align with style manuals, quality standards, and delivery schedule
• Collaborate with SMEs to ensure content topics and learning units meet instructional design and scope requirements
• Provide frequent, consistent communication with contractors to ensure progress towards goal and ongoing engagement with the team
• Routinely update management and stakeholders on project progress, contractor productivity, and issue resolution
• Prepare project status updates, identify risks or bottlenecks, and propose solutions proactively
• Assist the Content Development Manager in creating detailed project plans, producing briefs, and tracking progress against KPIs
• Ensure all content projects meet deadlines and release dates
• Adapt to changes in project scope, schedule, or roadmaps while maintaining quality and consistency
• Develop and present regular reports on content production metrics, timelines, and resource utilization

Benefits

• Flexible work hours
• Work from home office