Study.com is hiring a
Content Specialist, Remote - United States, Philippines

Summary

The Content Specialist role at Study.com involves supporting the creation of high-quality educational resources while working during business hours and using a reliable computer with high-speed internet. The responsibilities include onboarding contractors, quality assurance checks, providing support, delivering feedback, and communicating production rates. The requirements are prior work experience in a remote setting, 40 hours per week availability between 8:00am to 5:00pm Pacific Standard Time, ability to establish and deliver upon relevant KPIs for multiple concurrent projects, excellent written communication skills, strong analytical, diagnostic, and problem-solving skills, excellent prioritization and organizational skills, and high proficiency in using common computer applications. The 'Nice to have' section mentions experience in education or working with a CMS.

Requirements

• Prior work experience in a remote or home office setting
• 40 hours per week availability which must be between 8:00am to 5:00pm Pacific Standard Time, Monday through Friday
• Ability to establish and deliver upon relevant KPIs for multiple concurrent projects
• Excellent written communication skills
• Strong analytical, diagnostic, and problem-solving skills
• Excellent prioritization and organizational skills
• Highly proficient user of common computer applications and software, including Microsoft Word and Microsoft Excel

Responsibilities

• Onboard and support a team of qualified project-based contractors (including, but not limited to: SEO content writers, test question writers, curriculum developers)
• Conduct quality assurance checks on contractor work to ensure projects are meeting all quality thresholds
• Provide clear and ongoing support and troubleshooting for remote, international team
• Conduct regular quality assurance reviews of produced content and deliver feedback promptly and effectively
• Communicate production rates, obstacles, and resource requests to team lead proactively

Preferred Qualifications

• Experience in education, either as a teacher or administrator
• Experience working with a CMS (Content Management System) or similar publishing software

Benefits

• Compensation: monthly payments of 40,000-60,000 PHP
• Reliable Payments: Timely, reliable payments twice a month via PayPal
• Flexibility: Work from home or anywhere completely online
• Supportive Staff: Access to a supportive in-house team to answer your questions
• Paid Time Off: Philippines regular and non-working holidays
• Paid Training: Instructions to teach you and feedback to improve your work