Continuous Improvement Engineering Lead

Summary

Sword Health is a digital musculoskeletal care provider on a mission to free two billion people from physical pain. The company is experiencing hyper growth and expanding its team, including a new role for a Quality Engineer in the Systems team. In this role, the engineer will manage a team of quality test and manufacturing engineers, identify cost-saving opportunities, investigate CAPAs and NCRs, develop validation test plans, and oversee product lifecycle management. The ideal candidate has a technical degree and 7+ years of experience in quality engineering with prior experience managing engineering teams.

Requirements

• A technical degree in hardware, software, or industrial engineering
• 7+ years in a quality engineering role, with prior experience managing engineering teams
• Advanced DOE skills, capable of developing functional testing programs based on engineering / user requirements
• Analytical thinker who can gather or create the information necessary to make data-driven quality and process improvements decisions
• Naturally curious and methodical engineer capable of doing root-cause analysis of failure modes across hardware, electronics, and software

Responsibilities

• Manage a team of Quality test and manufacturing engineers to support ongoing production process, NPI, and continuous improvement of existing product lines
• Identify cost-saving opportunities, and drive the necessary engineering changes to capture
• Work with customer support to triage and validate component failure complaints in the field, and work with the engineering teams to introduce corrective solutions
• Investigate CAPAs and NCRs that involve a hardware or manufacturing component
• Develop and oversee validation test plans in support of New Product Introduction
• Identify and qualify dual-source components to improve product quality and unit economics
• Oversee product lifecycle management of critical electronic components within the Sword Thrive ecosystem

Preferred Qualifications

Worked on medical devices, and proficiency in the regulatory requirements of development

Benefits

• Comprehensive health, dental and vision insurance
• Equity Shares
• 401(k)
• Discretionary PTO Plan
• Parental leave
• Flexible working hours
• Remote-first Company
• Internet Stipend for remote working
• Paid Company Holidays
• Free Digital Therapist for you and your family
• Meal Allowance
• Equity Shares
• Phone Stipend
• Work from home
• Unlimited Vacation
• Free Digital Therapist for your family
• Snacks and Beverages
• English Class