Contracting Specialist

Summary

Join Smile Digital Health, a leading health data platform company, and contribute to our mission of #BetterGlobalHealth. As a Contract Specialist, you will play a crucial role in supporting the contracts team, managing risk, and ensuring effective contract and procurement management. You will collaborate with cross-functional teams, manage the contract lifecycle, and negotiate agreements. This role requires strong communication, analytical, and problem-solving skills, along with experience in contract management and the healthcare/technology industry. Smile Digital Health offers a remote work environment, flexible time off, competitive salary and benefits, and professional development opportunities. Apply today and be part of a company that values diversity, equity, and inclusion.

Requirements

• 3+ years of experience in contract management or compliance, or 2+ years of experience in an in-house legal or contracts department preferably within a software company and with experience in a professional services environment
• Post-secondary education in Business, Commerce, law, or a related field or equivalent experience
• Strong demonstrated experience of taking ownership and driving contract negotiations through to completion in collaboration with key cross-functional teams and stakeholders in a timely manner
• Exceptional oral and written communication skills, with strong persuasion and consensus-building abilities across diverse stakeholders
• Strong attention to detail with the ability to interpret and analyze legal, business and technical terms within complex documentation
• Proven ability to thrive in complex, fast-paced environments; highly adaptable and capable of working independently as well as within cross-functional teams
• Strong interpersonal and relationship building skills to collaborate effectively with internal teams and external customers and suppliers
• Demonstrated success as a change agent with experience leading or contributing to continuous improvement initiatives
• Excellent planning, time management, organizational, problem-solving, analytical, and decision-making capabilities

Responsibilities

• Prepare, review, negotiate, and administer a wide range of commercial agreements, including Software license agreements, Partner Agreements, vendor contracts, NDAs, and service agreements
• Collaborate with key cross-functional teams including, but not limited to, sales, delivery, compliance, procurement, finance, and operations to ensure contract terms meet legal, financial, and operational standards
• Implement and regularly update policies, procedures, and maintain best practices for contracts and procurement
• Support the end-to-end RFP process by collaborating closely with the Pursuit team, including but not limited to, drafting and evaluating proposals
• Support the Procurement team through review of Vendor contracts in accordance with established sourcing management policies
• Maintain an organized contract management system and ensure timely tracking of deliverables, renewals, and compliance checkpoints
• Provide guidance on contractual risk to internal teams and recommend strategies to improve terms, reduce liabilities, and enhance customer / supplier relationships
• Provide guidance in negotiations with respect to risk(s), governance processes/policies adherence and ensuring completion prior to final approval
• Assist in the maintenance of a vendor database capturing performance and quality of services(s) or product(s)
• Ensuring compliance with all related laws and regulations
• Develop and provide daily, monthly and quarterly reports to cross-functional teams and leaders, as needed

Preferred Qualifications

• Experience in healthcare and/or technology industry, preferred
• In-depth demonstrated experience with Contract Lifecycle Management (CLM) software, strongly preferred

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club