Contribution Trade Ops Associate I

Summary

Join Human Interest's Contribution Trade Operations team and play a key role in supporting the day-to-day operations of a rapidly growing startup. You will ensure accurate and timely payroll processing, build and refine processes, and gain in-depth knowledge of payroll systems. Responsibilities include reviewing data for accuracy, processing contributions, identifying and correcting errors, and supporting team communication. The ideal candidate possesses 1-2 years of experience in accounting or 401(k) recordkeeping, strong attention to detail, and excellent communication skills. Human Interest offers a competitive compensation package, including a robust benefits suite, a great 401(k) plan, top-tier health insurance, generous PTO, and various wellness programs. The position is hybrid and located in Lindon, Utah, with opportunities for career advancement.

Requirements

• 1-2 years of experience in Accounting or 401(k) Recordkeeping (preferred)
• Strong attention to detail
• Good organizational skills
• Clear communication skills, both verbal and written
• Ability to work efficiently in a fast-paced environment
• Comfortable working both independently and as part of a team
• Strong aptitude for working with numbers
• Time management skills to prioritize tasks effectively
• Basic problem-solving abilities
• Interest in research and learning
• Willingness to identify and suggest process improvements

Responsibilities

• Ensure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accounts
• Achieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delays
• Proactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposes
• Support a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiency
• Gain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processes
• Assist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverables

Preferred Qualifications

• Bachelor's Degree
• Basic reconciliation skills

Benefits

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Addition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra - Enhanced Mental Health Support for Employees and dependents
• Carrot - Fertility healthcare and family forming benefits
• Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites
• The vast majority of our positions can be 100% remote