Convergent Energy and Power is hiring a
Control Center Operator

Summary

Join our team as a Control Center Operator III at Convergent Energy and Power, where you'll play a crucial role in managing the daily operation of our fleet of energy storage and PV solar assets. As a skilled and experienced resource, you'll be responsible for maintaining and operating our assets with minimal equipment downtime and production losses through knowledgeable, proactive, responsive, and timely actions that maximize plant performance and safety.

Requirements

• Proficient in operating computers while multitasking various systems including the plant’s main Integrated SCADA system, and all other plant SCADA systems used in monitoring and controlling plant operations
• Minimum 5 years of hands-on experience with supervisory control and data acquisition (SCADA) systems or Asset/Building management systems to monitor and run a portfolio of energy assets
• Minimum 5 years of hands-on experience operating assets for an electrical or other utility, renewable energy, or other municipal service provider
• Experience operating battery energy storage systems or experience operating/monitoring renewable or traditional generating facilities required
• Experience using and controlling electrical meters, relays, PLCs, and RTACs
• Knowledge of basic electrical engineering concepts

Responsibilities

• Perform a daily assessment of asset operational status and create trouble tickets to prioritize investigation and remediation of issues
• Manage asset dispatch based on platform directives
• Respond to changing conditions to maximize plant safety and efficiency
• Ensure compliance with all regulatory and contractual requirements through adherence to all operational procedures, processes, and policies
• Monitor data inputs such as weather conditions, solar irradiance, demand response requests, and real-time and predictive demand and use that data to respond to dispatch and curtailment requests as directed by documented processes, operating agreements, and outage directives
• Provide feedback on operating strategies and processes and assist in implementing improvements
• Must be willing to work and cover between 1900 – 0730 ET
• Visually monitor network, asset, and plant parameters, data points, and sensor outputs to verify operating conditions and detect faults or malfunctions
• Respond to proactive monitoring alerts and document faults or issues
• Proactively take the lead on high-priority, high-impact issue investigation and escalation
• Provide guidance to junior Operators on proper triage and escalation processes and procedures
• Log and record actions taken during your shift within monitoring, activity logging, and ticketing systems
• Escalate impactful issues to our vendors, partners, data carriers, and Field Operations team
• Take ownership of the most complex and impactful issues or tasks and drive those to resolution
• Provide support and assist our Field Operations and vendors in analyzing, troubleshooting, and resolving complex issues
• Respond to working and off-hours calls to our Emergency Response line and take appropriate action
• Anticipate typical problems, identify potential or recurring problems, discover opportunities for improvements, and take appropriate action
• Take the lead in coordination with customer, vendor, and partner organization contacts on forced or scheduled outages
• Successfully manage and execute complex and critical plant maintenance and performance testing, documenting the proper process and procedures for future use
• Proactively identify common procedures, processes, and critical tasks and assist in educating and guiding junior staff on proper processes and procedures
• Take a leading role in maintaining and updating processes and run book documentation to ensure they are accurate, relevant, and up to date as methods or requirements change

Benefits

• Medical, Dental, and Vision insurance
• Vacation, Sick, and Volunteer days
• 401K with an employer safe harbor match
• Special Vendor Discounts on programs for: Identity theft and fraud prevention