Corporate Counsel

Summary

Join ServiceNow's growing Legal team as a Corporate Counsel, supporting the Global Partnerships and Channel organization. This full-time remote position offers the chance to work on cutting-edge legal issues in a fast-paced environment. You will review and negotiate complex enterprise customer agreements, collaborate with various business units, improve legal processes, and serve as a trusted business partner. The ideal candidate possesses significant experience in commercial contracting, SaaS/software licensing, and strong negotiation skills. ServiceNow provides competitive compensation, generous benefits, and a collaborative work environment.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• Undergraduate degree and law degree from highly-regarded schools
• Active membership in at least one U.S. State bar
• At least 6 years’ relevant experience at a major law firm and/or in-house, including commercial contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization
• Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations
• Exceptional critical thinking abilities, strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment
• Excellent communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts
• Desire for close collaboration with sales and sales support to close deals efficiently, with a practical approach
• Proficient drafting and legal technical skills, with keen attention to detail
• Firm understanding of revenue recognition principals

Responsibilities

• Review and negotiate complex enterprise customer subscription software sales and partner agreements that are consistent with ServiceNow’s policies, including those for risk tolerance, while working collaboratively with the business team, including various executives
• Collaborate with finance, sales operations, deal desk, product operations, support, privacy, security and other business units at all levels throughout the organization to ensure that agreements adequately protect ServiceNow’s interests
• Support the continuous improvement of standard forms of agreement and legal processes
• Be a trusted business partner providing timely, thoughtful and helpful responses to requests from internal customers
• Support partner transactions in the areas of resale, managed service providers, and professional services
• Counsel internal customers regarding company policies, legal issues, and risk tolerance

Preferred Qualifications

Experience with partner contracts and negotiations

Benefits

• Competitive compensation
• Generous benefits
• Professional atmosphere
• This is a full-time remote position