Course Build Supervisor

Summary

Join FutureLearn, a leading online learning platform, as a Supervisor - Course Build! In this role, you will supervise a remote team in creating online courses, ensuring timely and high-quality delivery. You will actively participate in course building, manage workloads, and collaborate with learning designers. Experience in online education, line management, and working with diverse remote teams is essential. Strong organizational skills and proficiency in using online authoring tools are also required. This position offers the opportunity to contribute to a growing company and make a real impact on learners' lives.

Requirements

• Experience and passion for online education
• Line management experience
• Small team supervisory experience
• Experience working in a diverse, driven, remote team
• Highly effective communicator in oral and written English
• Understand and follow storyboards in order to build quality online content
• Have an eye-for-detail and quality, ensuring that courses are of an exceptional standard. Able to model and elicit this from the team
• Experience in what makes good course content, the ability to make decisions in content sign-posting and upload to maintain and enhance the narrative and flow of the course
• Strong organisational-skills, including a proven track record for managing significant numbers of media assets (audio, video, image and text) in line with best practices for course build, along with the ability to quickly prioritise tasks and manage workloads
• Knowledge of, and experience in use of Markdown
• An understanding and passion for accessibility in content creation - you will maintain and champion accessibility standards in course build
• A self-motivated, organised attitude and the ability to prioritise intuitively, especially when under pressure, to deliver against conflicting demands
• Inclusive and collaborative in a diverse multi-disciplinary team, working remotely

Responsibilities

• Supervise the course build team in creating online courses
• Manage workload, delegate tasks and ensure satisfactory and timely completion
• Have an eye for detail, quality and accessibility, and promote this throughout the team
• Ensure course build progress is effectively tracked and managed in the course build Monday board
• Receive and understand storyboards, collaborate with Learning Designers to plan course build
• Ensure that content assets are organised and managed effectively
• Identify, communicate and manage risks that could affect delivery of a course
• Manage and organise media and written content assets
• Take an active role in course build by creating online courses in FutureLearn and other platforms, using a range of media and content assets
• Carry out any administrative tasks required in relation to the running of courses
• Help ensure all course content and activities are accessible to all users

Preferred Qualifications

• Demonstrable experience in a content publishing platform, Moodle, Articulate or another online course building platform
• Use of Monday.com to communicate and manage workload, resourcing and tasks
• Experience working in Google Suite, using shared documents and folders
• Experience in basic media treatment, such as editing of images and videos would be desirable
• Any editing of written content is desirable