Courseware Technologist

Summary

Join KnowBe4 as a Courseware Technologist (International) and build engaging learning activities, including courses, assessments, and games, that are central to our customer experience. You will leverage your eLearning expertise to create high-quality SCORM packages, ensuring web accessibility and compliance with WCAG 2.1 guidelines. Collaborate with a team of developers, QA, and engineers in a fast-paced environment, utilizing project management tools and developing standards for partners. This role requires a minimum of 3 years of experience in eLearning courseware development, proficiency in HTML/CSS, and the ability to use proprietary authoring tools. KnowBe4 offers a fantastic benefits package including company-wide bonuses, referral bonuses, adoption assistance, tuition and certification reimbursements, and a relaxed work environment.

Requirements

• A.S. or A.A. in Computer Science or Digital Design (or comparable work experience) required
• Minimum 3 years of relevant experience working with eLearning courseware development
• Strong relevant experience in HTML/CSS frontend development skill set
• Ability to use a proprietary e-Learning authoring tool to produce e-learning content
• Ability to integrate graphics, text and voice-over into the final courses
• A strong passion for learning and adapting to new technologies
• Working with peers in other groups to define software standards and explore new technologies
• Experience with providing assistance and interact with customers to provide solutions

Responsibilities

• Build high quality courseware using predetermined files and assets to build SCORM packages
• Familiarity with varies learning management systems
• Stay up-to-date on the latest eLearning courseware technology tools and best practices to apply them to KnowBe4 courseware and deaminate them to our partners
• Conform with Web Accessibility requirements to make sure that all learns can access the learning activities created
• Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
• Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

Preferred Qualifications

• Additional programming language skills a plus
• Experience with video and audio editing software
• Experience with G Suite products and MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• A relaxed dress code