Creative Operations and Traffic Manager

Summary

Join Capital.com, a leading trading platform, as their Creative Operations Manager/Traffic Coordinator. This pivotal role manages the flow of creative projects across various teams and platforms, ensuring projects are delivered on time and aligned to briefs. You will champion workflows, oversee tools like Asana and Jira, support briefing processes, and provide performance insights. Responsibilities include project scheduling and traffic management, operational visibility and forecasting, process management, creative brief development support, quality control, and creative effectiveness reporting. The ideal candidate will have 7+ years of video production experience and a deep understanding of live-action video production. This position offers a competitive salary, work-life harmony, annual performance bonuses, generous time off, and comprehensive health and pension benefits.

Requirements

• 7+ years of video production experience within agency, brand, or media environments
• Proven track record of delivering creative content across platforms, geographies, and formats
• Deep understanding of live-action video production and storytelling best practices
• Project management abilities with tools like Asana, Frame.io, or equivalents

Responsibilities

• Build and maintain a centralized scheduling system for all creative projects (film, design, and motion)
• Monitor workloads and timelines, ensuring resources are allocated effectively and projects flow smoothly
• Provide weekly visibility to leadership on project status, team capacity, and timelines
• Develop forecasting models to anticipate bottlenecks, upcoming needs, and capacity planning
• Own and optimize Asana and Jira workflows across the department
• Serve as a go-to for tool best practices and onboarding
• Collaborate with stakeholders to refine briefs, ensuring clear objectives, scopes, and deliverables before creative work begins
• Ensure creative outputs meet operational and brand standards before delivery
• Facilitate QA checklists and handover protocols for creative assets
• Partner with analytics and marketing teams to track and report on the performance of creative assets
• Translate insights into actionable recommendations for future briefs and asset development
• Stay up to date on AI-powered creative tools and explore how they can enhance efficiency and creativity within the team
• Support the integration of AI workflows across the department where appropriate

Preferred Qualifications

• Experience working in regulated industries or with legal/compliance teams is a plus
• Familiarity with emerging AI tools and a proactive mindset to test and apply them
• Knowledge of the financial sector, including CFDs or fintech products
• Experience in a regulated environment
• Passion for storytelling, craft, and innovation
• Excellent communicator with strong stakeholder management capabilities
• Solution-oriented, calm under pressure, and good at juggling multiple workstreams
• Creative, strategic, and analytical thinker
• Curious about technology and open to integrating AI into workflows

Benefits

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community