Credentialing Specialist

Summary

Join Sutherland, a Great Place to Work certified company, and contribute your customer service and data entry skills to our healthcare team. You will support customers via phone, email, and chat, potentially working in claims adjudication or provider credentialing. We offer a competitive salary, monthly rewards, comprehensive benefits (medical, dental, vision, paid training, PTO), and opportunities for advancement. To qualify, you need claims or credentialing experience, medical terminology knowledge, some medical office experience, and 40 WPM typing speed. Working from home requires excellent internet connectivity and a suitable workspace. This position is open only to US residents authorized to work in the US.

Requirements

• Claims and/or credentialing experience
• Knowledge of medical terminology
• Some experience in a medical office
• Accurate typing of 40 WPM
• Excellent Internet connectivity: Internet access speeds of 2 Mbps upload and 10 Mbps download
• In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates
• A quiet and distraction-free, secure place to work
• Must be authorized to work in the US

Responsibilities

• Support customers by phone, email and chat
• Be involved in claims adjudication and/or provider credentialing

Preferred Qualifications

Action-oriented, problem-solving and self-motivated

Benefits

• Salary of $13.50/hr plus us to $1500/month PBI
• Monthly rewards & recognition programs
• Medical, dental and vision benefits
• Paid training & PTO
• Cross program and advancement opportunities – 80% of our frontline leaders have been promoted from within
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland