Crisis Social Worker

Summary

The job is for a Crisis Team Case Manager at Imagine Pediatrics, a pediatrician-led medical group that provides virtual-first care services for children with complex medical conditions. The role involves providing emotional support, care coordination, and navigating the healthcare system post hospital discharge.

Requirements

• Master's degree in social work / LMSW in Texas preferred
• Bilingual in English/Spanish required
• 2+ years of case management or relevant experience
• 1 year of experience in crisis work
• Experience with team-based care, excellent collaboration skills
• Experience in child & adolescent case management, school-based care, inpatient setting, and/or community mental health
• Experience with acute behavioral health needs (suicidality, homicidality, severe persistent mental illness)
• Effective communication skills
• Excellent working knowledge of community resources
• Excellent organizational and time management skills

Responsibilities

• Conduct incoming crisis assessments daily for patients/families experiencing a behavioral health crisis
• Provide support and encouragement to patients and families who are experiencing / recently experienced a behavioral health crisis
• Assess safety concerns including suicidal ideation, homicidal ideation, self-harm using validated assessment tools
• Utilize screeners such as the PHQ9 and Columbia Suicide Screener to assess symptom picture
• Safety plan with families to ensure safety in the least restrictive environment
• Refer patient to emergency resources when/if necessary
• Handle case referrals, assess for resourcing needs and care gaps, review case progress, and determine case closure
• Assist patients and families in their individual recovery goals through psychoeducation and linkage to community resources
• Assess non-medical drivers of health and barriers to care including but not limited to housing, income, food insecurity, and transportation needs
• Connect patients and families with support groups, community networks, and aids toward mental wellness
• Collaborate with interdisciplinary team members to facilitate the patient and family’s treatment plan goals
• Coordinate care management with agencies surrounding the child such as DCFS, school systems, outside care team members, and more
• Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress
• Perform other duties as assigned

Preferred Qualifications

Schedule - 3:00 pm – 7:00 pm CST