Remote CRM/Database Manager
20four7VA
πRemote - Worldwide
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Job highlights
Summary
Join the remote world, today. We're looking for a skilled Database Manager to work on a part-time basis (20 hours/week) with competitive rates and weekly payments.
Requirements
- Knowledgeable/experienced in ActiveCampaign (or any similar email marketing software)
- Knowledgeable/experience in creating automations
- Knowledgeable/experience in BreezyHR or any similar applicant tracking system
- Basic HTML knowledge (for email design)
- Excellent Microsoft Excel/Google Spreadsheet skills (experienced in using advanced formulas)
- Knowledge with CRM tools
- Experience in automation
- Proficiency in Reverse Engineering of Processes and Flows
- Technical skills to troubleshoot a workflow or an automation issue
- Technical skills to anticipate issues that may arise due to changes done
- Strong collaboration
- Meticulous attention to detail
- Team player
Responsibilities
- Contact Database Management
- Keep contact database accurate and clean
- Monitor contacts and unsubscribe when necessary
- Ensure that tags are correct and that contact fields are updated
- Create custom fields as requested by Operations staff and update the Tags and Fields tracker as necessary
- Import and export data from other database / files
- Compare and manipulate data for analysis purposes
- Update of records - including merging of duplicate contacts
- Reporting analysis
- Create contact segments for Digital Team email campaigns
- Support and Troubleshooting
- Serve as IT support for our CRM applications
- Monitor ActiveCampaign, Breezy, ClickUp and Skype groups for any issues/questions from Ops staff
- Debug/troubleshoot any automation or software issues that the Operations team is experiencing and implement solutions
- Update Operations staff regarding any changes made to automations, tags, fields, and other processes within any of the CRM applications
- CRM and Workflow Development
- Take charge of improving ActiveCampaign, Breezy and all other 20four7VA automations (from various applications) and processes for Operations, Business Development, Sales and Digital Marketing
- Follow official ActiveCampaign boards, forums, chatrooms, and emails for new features that can be used to improve Operations workflows in ActiveCampaign
- Ensure up to date knowledge of all software/applications that the company uses
- Implement workflow improvements as new features and requirements roll in
- Create new automations
- Create or edit pipelines
- Ensuring all automations are cohesive, with no redundancy or loops across other automations
- Collaborate with stakeholders for any CRM issues, solutions, and updates
- Provide guidance to the CRM business owners for data clean-up activities
- Work with users to provide training, troubleshooting, root cause analysis, and resolution of issues concerning data
- Create process flows for end-user training purposes
- Email Marketing
- Send out or schedule email campaigns
- Generate email campaign reports
- Create/design email marketing automations
Benefits
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
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Please let 20four7VA know you found this job on JobsCollider. Thanks! π