Veolia is hiring a
Customer Fulfillment Intern

Summary

Join our team at Veolia Water Technologies & Solutions as a Customer Fulfillment Representative - Co-op in Boulder, Colorado. As the customer's first point of contact, you will deliver a great customer experience with each interaction while making the world a better place.

Requirements

• 0-2 years of customer service/ fulfillment/procurement experience
• Digital mindset: comfortable entering and retrieving data in a variety of software, CRM and ERP platforms
• An ability to work in a cross-functional environment with peers & immediate leadership
• Energetic, strong interpersonal, organizational and communication skills
• A motivated self-starter with strong problem-solving skills
• Excellent time management skills & ability to prioritize work from multiple channels
• Ability to understand specific business objectives, priorities and key processes
• Cross-functional and global collaboration with peers, Sales, & Supply Chain
• Meets/exceeds responsiveness expectation to customers & internal assignments
• Thrives in a fast-paced but fun work environment

Responsibilities

• Partner and coordinate with key supply chain departments to satisfy customer requirements, minimize cost and maximize results
• Enter customer orders with a focus on quality, accuracy and speed
• Through the use of reports, proactively manage existing customer orders
• Prevent and reduce returns, and invoicing issues
• Prioritise & manage high volume of requests from Customers & Sales Team
• Engage the customer directly to resolve issues, clarify order requirements & ensure delivery of product
• Keep customers proactively informed about the status of their orders

Benefits

Competitive compensation and benefits