Remote Customer Success Manager

Summary

Join Legion's mission to turn hourly jobs into good jobs. As a Customer Success Manager, you will help customers harness the potential of Intelligent Automation to improve their workforce management strategy.

Requirements

• 5+ years of experience in customer-facing roles, preferably in workforce management or related fields
• Proven track record of success in driving customer satisfaction and loyalty

Responsibilities

• Serve as point person for a portfolio of multi-stakeholder, mixed industry customers, sometimes owning entire customer relationships
• Establish high levels of customer partnership and trust, demonstrating a deep understanding of their labor and workforce management strategies
• Help customers harness the potential of Intelligent Automation to improve their workforce management strategy
• Optimize labor efficiency and enhance the employee experience simultaneously using Legion's Workforce Management platform

Benefits

• Competitive salary and benefits package
• Opportunity to work with a cutting-edge technology platform and contribute to the company's mission