Customer Success and Market Development Manager

Summary

Join Donorbox, a leading fundraising platform, as an Account Executive to drive new business growth in the UK nonprofit sector. You will conduct product demonstrations, build a robust sales pipeline, and manage the full sales cycle. Success in selling SaaS solutions and a strong understanding of the UK nonprofit sector are crucial. The role is fully remote, based in the UK or Ireland, and offers a competitive salary, commission, and various benefits. You will play a key role in expanding Donorbox's footprint in the UK by understanding the unique needs of the market and aligning our solutions to meet those needs. This is a fast-paced, remote position requiring a highly self-motivated and results-oriented individual.

Requirements

• Proven success in selling SaaS solutions or subscription-based services, with experience selling solutions with a ticket value between £1,200 - £8,000 ($1,500 - $10,000)
• Strong understanding of the UK nonprofit sector and its unique challenges
• Ability to demonstrate ROI and value propositions to non-technical audiences
• Excellent communication, presentation, and interpersonal skills
• Highly self-motivated and results-oriented, with the ability to work independently in a remote, fast-paced environment
• Experience with CRM platforms and digital fundraising tools
• A go-getter attitude with a proactive approach to sales
• Proven ability to build and manage a sales pipeline

Responsibilities

• Conduct engaging and persuasive product demonstrations to potential nonprofit clients, showcasing the value and benefits of our digital fundraising and CRM platform
• Tailor demonstrations to address the specific needs and challenges of each prospect
• Effectively communicate technical concepts to non-technical audiences
• Proactively identify and qualify new sales opportunities within the UK nonprofit sector
• Build and maintain a strong sales pipeline through targeted outreach, networking, and lead generation activities
• Manage and track sales activities and progress using CRM tools
• Manage the full sales cycle from initial contact to close, ensuring a smooth and efficient process
• Negotiate and close sales agreements, achieving and exceeding sales targets
• Stay up-to-date on UK nonprofit trends, competitor activities, and evolving market needs
• Provide feedback to the product and marketing teams to enhance our offerings and messaging

Preferred Qualifications

• Experience expanding a US-based company into the UK/European market
• An existing network within the UK nonprofit sector

Benefits

• Fully remote work from the comfort of your home
• Eligibility for employee equity plan (stock options)
• Reimbursement package for home office expenses, up to $1.5k
• Health insurance premium reimbursements, up to 75% for you and your family
• Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days
• Wellness program with fitness and mindfulness classes