Customer Support Consultant
SupportYourApp
📍Remote - Argentina
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Job highlights
Summary
Join our team as a Customer Support Consultant and thrive in a multicultural, multilingual, fully remote environment. You will provide exceptional customer support via chat and email, building positive customer relationships and meeting team KPIs. This short-term (1-2 months) contract offers flexible scheduling, competitive USD compensation, and good friend referral bonuses. We offer paid intensive training and a supportive management team focused on your growth. Unlock your potential with our People First management approach and cutting-edge technology.
Requirements
- Excellent English communication skills (at least C1, both written and spoken)
- Experience in customer service is a must
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Responsibilities
- Provide exceptional customer support via chats, and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies
Benefits
- Flexible schedule
- Short-term cooperation, 1–2 months long
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
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Please let SupportYourApp know you found this job on JobsCollider. Thanks! 🙏