Customer Support Consultant

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SupportYourApp

📍Remote - Argentina

Job highlights

Summary

Join our team as a Customer Support Consultant and thrive in a multicultural, multilingual, fully remote environment. You will provide exceptional customer support via chat and email, building positive customer relationships and meeting team KPIs. This short-term (1-2 months) contract offers flexible scheduling, competitive USD compensation, and good friend referral bonuses. We offer paid intensive training and a supportive management team focused on your growth. Unlock your potential with our People First management approach and cutting-edge technology.

Requirements

  • Excellent English communication skills (at least C1, both written and spoken)
  • Experience in customer service is a must
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities

  • Provide exceptional customer support via chats, and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers’ sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client’s products and services
  • Communicate with developers and other departments of various IT companies

Benefits

  • Flexible schedule
  • Short-term cooperation, 1–2 months long
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

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