Customer Support Engineer

Summary

Join MGID, a leading native advertising company, and become part of a results-driven and innovative AdTech team. As a member, you will receive support and flexibility to excel in your personal and professional life. Your background, ideas, and enthusiasm are valued. The company offers a range of integrated solutions for marketing strategy planning, implementation, and optimization. MGID serves major international brands and boasts a global workforce of 700+ employees.

Requirements

• Knowledge of Linux shell
• MySQL
• Experience with Bug Tracking Systems (Youtrack, Jira, etc.)
• HTML5/CSS3/JS knowledge
• RestAPI
• Intermediate English level
• Fluency in Ukrainian language

Responsibilities

• Technical support via chat and email
• Investigating and solving issues related to different products
• Debug and troubleshooting integrations
• Preparing and running queries in DB
• Widgets Design

Preferred Qualifications

Experience with any programming language