Cx Instructional Designer

Summary

Join Wellhub, a corporate wellness platform, as an Instructional Designer in São Paulo! You will be responsible for designing and developing large-scale learning programs for frontline teams, ensuring world-class support delivery. This role requires experience in instructional design, adult learning theories, and specific software skills. Wellhub offers a flexible work environment, comprehensive wellness benefits, paid time off, parental leave, and opportunities for career growth. The company prioritizes employee wellbeing and fosters a supportive, inclusive culture. Apply even if you don't meet every requirement; we encourage all qualified candidates to apply.

Requirements

• Previous working experience in instructional design for 2+years
• Knowledge and practical application of Adult Learning Theories and Instructional Design principles
• Skilled SCORM, HTML5, LMS features and Articulate 360
• Advanced English skills, Spanish as a plus
• Excellent writing and oral communication skills (Portuguese and English)
• Planning and organization skills. Able to work independently under conditions of multiple deadlines and changing priorities
• Project Management
• Problem-Solving and Creativity

Responsibilities

• Responsible for large-scale curriculum mapping, outlining, design and development. (Learning paths, Leadership and Soft Skills Programs)
• Perform content gathering/research and audits
• Design sequence and scaffold a learning experience, including interface design, navigation, and UX copy
• Design standardized learning templates and assets, ensuring consistency in voice, style and brand across deliverables
• Design and Develop courses ensuring that the functionality is in line with adult learning principles, learning science, UI/UX and learner behavior in a corporate environment
• Produces clear, concise, and comprehensive learning materials, including storyboards, facilitator guide, videos, simulations, role plays, infographics and interactive eLearning courses (Level 2 and 3)
• Build formative and summative assessments/quizzes
• Adjust learning content in response to feedback (reviews) and metrics
• Play an active role by contributing to the growth and scale of the CX learning programs with innovative design
• Facilitate TTT
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Preferred Qualifications

Spanish as a plus

Benefits

• Health, dental, and life insurance
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday
• We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development
• An exciting and supportive atmosphere with ambitious people from around the world!