Long View Systems is hiring a
D365 Customer Engagement Solution Architect

Summary

The job is for a Dynamics 365 Customer Engagement Solution Architect at Long View's Toronto, Vancouver, Edmonton, or Calgary branch. The role involves assessing, designing, and implementing Microsoft Dynamics 365 solutions, working with various teams to provide solution direction, and developing estimates and proposals.

Requirements

• 3+ years of Microsoft Dynamics 365 Customer Engagement implementation experience with experience in other MS Dynamics modules
• 5+ years of consulting experience
• Extensive experience with Microsoft Dataverse and Power Platform
• Experience using Azure DevOps for gathering and documenting business processes and requirements for the system with key business users
• Experience with SDK and 3rd party tools such as XRM Toolbox for the administration of Customer engagement system

Responsibilities

• Support Long View’s Business Applications and Data Modernization portfolio with assessments, solution design, and implementation of Microsoft Dynamics Customer Engagement/ Dynamics 365 solutions
• Map overall design to client requirements and systems, ensuring solutions align with business goals and processes, and fit within the enterprise context
• Participate with the implementation delivery team to develop a solution proposal that includes scope, assumptions, implementation plan, and technology solution options to meet project goals as well as longer-term needs
• Provide pre-sales technical assistance, demonstrations, and product education as required
• Develop estimates, Statements of Work (SOWs) and proposals that outline professional services required to meet client requirements

Preferred Qualifications

• Dynamics 365 Certifications such as Dynamics 365 Fundamentals, Dynamics 365 for Field Service Functional Consultant, Dynamics 365 for Customer Services Functional Consultant, or Dynamics 365 for Sales Functional Consultant
• Power Platform Fundamentals
• Power Platform Developer

Benefits

• Great people and culture
• Comprehensive benefits plan
• Career Growth. – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
• Interesting Work. – Be part of exciting projects while accessing all the latest technologies
• Flexible Environment. – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness