Danish Customer Support Representative

Summary

Join Zalando as a Danish Customer Support Representative and enjoy the opportunity to work remotely from Greece while communicating with customers through chat & phone, troubleshooting issues, and creating an amazing experience.

Requirements

• Native level of Danish
• Advanced level of English
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Relocation to Greece
• EU Passport holder

Responsibilities

• Communicating through chat & phone with customers
• Answering how-to questions
• Troubleshooting customers' issues
• Create an amazing experience that customers value

Benefits

• Competitive salary + Monthly Performance Bonus
• Flexible working hours from Monday to Friday
• Full training (paid)
• Possibility to gain working experience and career opportunities
• Work from home, anywhere in Greece
• Health benefits
• Work-life balance
• Wellbeing – “Feel Good Program” activities