SugarCRM is hiring a
Data Analyst

Summary

Join our team at SugarCRM as we provide support for database design, implementation, and maintenance on MS SQL Server databases. As a remote-first organization, you'll have the flexibility to work from home or anywhere in between.

Requirements

• 3+ years’ experience with MSSQL SQL Server; concentrations in writing T-SQL and troubleshooting data imports
• Proficient in written and spoken English
• Excellent written and verbal communications skills
• Work well in a team environment
• Good ETL knowledge of different SQL based accounting systems: like Sage, Dynamics, Epicor
• Good MS Office knowledge (Particularly Excel)
• Able to work under pressure and prioritize tasks
• Good planning, scheduling and organization skills
• Communicate technical solutions to non-technical people
• An ability to learn new software systems

Responsibilities

• Provide support for database design, implementation, and maintenance, on MS SQL Server databases
• Automate the extraction/receipt of key data from accounting systems and import via a series of flat files in a pre-defined format into our product
• Troubleshoot and resolve installation, implementation, and production issues and maintain customer database extractions to ensure the Service utilizes up to date customer data
• Continuously learn about Sugar and sales-i products, core technologies, and troubleshooting methodologies
• Share your knowledge, experience, and best practices with the Support department
• Work cohesively with other departments to ensure the customer’s voice is heard throughout the company
• Document known solutions for internal collaboration and public consumption
• Demonstrate a commitment to and willingness to take ownership of our customer’s success

Benefits

• Private medical insurance including basic check-ups, hospitalization, and vital care
• Vision exam and discounted glasses every year
• Meal tickets 40 RON/working day
• Gift tickets 300 RON/Easter & Christmas
• Cultural tickets 200 RON/month
• Health & Wellness reimbursement
• Professional development reimbursement program
• Educational Resources - Career & Personal Development Program
• Travel discounts
• Birthday day off
• Extra days off when public holidays fall on weekend days
• Annual Teambuilding