Data Analyst - Product

Summary

Join Hootsuite as a Data Analyst - Product and contribute to key business decisions by gathering, analyzing, and interpreting product data. Collaborate closely with product teams to track product performance, monitor user behavior, and generate actionable insights. This role involves supporting data collection, performing exploratory analysis, and developing data-driven solutions to optimize product features and enhance user experience. Work remotely or in a hybrid model, with locations in Toronto, Vancouver, or remote throughout Canada. Report to the Manager, Analytics - Product. The salary range is $68,400 - $95,800 CAD.

Requirements

• Intermediate level experience in data analytics, with a focus on product analytics or similar roles or equivalent combination of education and/or experience
• Strong proficiency in SQL for data extraction, manipulation, and reporting
• Experience with data visualization tools (e.g., Tableau, Power BI) to present product data insights effectively
• Familiarity with product analytics tools like Mixpanel, Amplitude, or Heap to track user interactions and product feature usage
• Strong knowledge of Excel for basic data analysis and reporting
• Ability to work collaboratively with product teams to understand data needs and deliver relevant insights
• Ability to identify trends and patterns in product data and provide actionable insights to drive product improvements
• Attention to detail and strong focus on maintaining data integrity and consistency
• Excellent communication skills, with the ability to present findings to both technical and non-technical stakeholders

Responsibilities

• Collect and organize product-related data from various sources, ensuring data accuracy and readiness for analysis
• Generate and maintain reports and dashboards that track product KPIs, such as user engagement, retention, feature adoption, and conversion rates
• Analyze product data to uncover insights into user behavior, product usage, and opportunities for product optimization
• Work closely with product managers and other cross-functional teams to understand product analytics needs and deliver insights that support product development and strategy
• Provide actionable insights based on product data analysis, enabling product teams to make informed decisions that drive product improvements
• Use tools like Tableau or Power BI to visualize product data and communicate findings clearly to stakeholders
• Ensure the quality and integrity of product data by performing regular audits and maintaining consistent data management practices

Preferred Qualifications

• Solution seeker
• Lifelong learner
• Resilient adapter
• Intentional collaborator
• Critical challenger
• Active communicator
• Integrated thinker
• Accountable owner
• Bar-raiser

Benefits

In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model