Data Analytics Lead

Summary

Join Sally, a leading vehicle and service provider for professional drivers, as a data-driven operator. You will lead the development of analytics tools and models, creating data-informed recommendations to attract and retain top drivers, reduce operational risks, and improve fleet efficiency. Collaborate with cross-functional teams to transform complex data into actionable insights. Your work will involve analyzing various data sources, including customer feedback, interaction data, and fleet operations. This role requires experience in data analysis, building business-impact tools, and distilling complex models into actionable recommendations. Sally offers competitive compensation and benefits, including PTO, medical, dental, and vision plans, and a 401k.

Requirements

• Experience turning messy datasets into clean decisions
• Experience running customer surveys
• Track record of building and deploying business-impact tools, not just dashboards
• Ability to distill complex models into actionable recommendations
• Sharp business sense—can think in margin, lifetime value, and cost per issue

Responsibilities

• Build an understanding of what makes drivers stay with our business, and what causes them to leave
• Score and grade drivers based on payment behavior, vehicle usage, and incident history
• Build models that flag early signs of churn, damage risk, or default
• Identify patterns in vehicle maintenance and downtime to optimize fleet allocation and resale
• Help define and automate policies that offer better pricing, rewards, or removal based on driver performance
• Build and roll out dashboards and alerting tools that ops teams actually use to improve their operational efficiency

Preferred Qualifications

• Python
• KQL (Keyword Query Language)
• ES|QL (Elasticsearch Query Language)
• Experience with lending, insurance, or asset-based businesses
• Familiarity with telematics, vehicle data, or platform-based driver ratings
• You’ve built driver or customer tiering systems before
• Experience running customer interviews

Benefits

• PTO
• Medical, dental, and vision contribution plans
• 401k