Data Entry Specialist

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SupportYourApp

📍Remote - South Africa

Summary

Join our team as a Data Technician and thrive in a multicultural, multilingual, fully remote work environment. Handle user verifications, communicate with users, perform profile checks, and prepare data for entry. You will research incomplete documents, review data for errors, maintain confidentiality, and collaborate with developers. Master new skills and achieve challenging goals with our People First management approach. Enjoy a flexible schedule, good bonuses, paid training, and a supportive work-life balance.

Requirements

  • Excellent English skills (at least C1 for both spoken and written)
  • Proven experience in KYC or related compliance roles
  • Strong analytical skills and the ability to identify discrepancies
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities

  • Handle user verifications on the platform
  • Communicate with the users to address questions and concerns
  • Perform extra checks on the user profile
  • Compile, verify accuracy and sort information according to the priorities to prepare source data for computer entry
  • Research and obtain further information for incomplete documents
  • Review data for deficiencies or errors, correct any incompatibilities if possible, and check output
  • Keep information confidential
  • Communicate with developers and other departments of various IT-companies
  • Become a product expert and constantly grow

Preferred Qualifications

  • Experience in Customer Support
  • Familiarity with transit data

Benefits

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

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