Data Entry Specialist

Summary

Join our team as a Data Entry Specialist and thrive in a multicultural, multilingual, remote work environment. You will review and process seizure-related documents, accurately enter customer data, follow established workflows, and provide administrative support. Success requires excellent English and German language skills, prior experience in operational, banking, or legal settings, and a collaborative mindset. A personal laptop and stable internet connection are necessary. The position offers a fixed schedule, short-term contract, paid training, and various benefits.

Requirements

• Excellent English (C1 for both spoken and written) and German B2 skills
• Previous experience in operational, banking, or legal environments
• A true team player with a collaborative mindset and a proactive approach to supporting colleagues
• Fast learner, comfortable with repetitive yet critical tasks
• Strong sense of discretion and solid understanding of data protection principles
• Positive and responsible attitude
• Strong attention to detail and reliability when handling sensitive or legal information
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities

• Review and process incoming seizure-related documents
• Accurately locate customer information and enter/verify data in internal systems
• Follow established workflows to support account-related actions
• Provide administrative and data support to the Seizures Team as needed
• Ensure accurate documentation and tracking of each case
• Maintain clear and structured case documentation
• Collaborate with internal teams to ensure efficient issue resolution
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

Preferred Qualifications

• Experience with tools such as JIRA, Zendesk, ABBYY or similar
• Basic proficiency in Microsoft Office (Excel, Word)

Benefits

• Fixed schedule: 9 AM – 6 PM CET
• Short-term cooperation for 3 months
• Opportunity to work fully remote
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development