Data Operations Analyst

Summary

Join Carbon6, a part of SPS Commerce, as a Data Operations Analyst and ensure the smooth flow of data across business systems integrations. You will monitor integrations, troubleshoot issues, implement new features, and analyze system performance. This role demands meticulous attention to detail, strong analytical skills, and effective communication. You will work with various systems and data flows, requiring SQL fluency and familiarity with integration platforms. The position offers the flexibility of remote or hybrid work within the Eastern Time Zone. You will play a central role in maintaining data integrity and improving operational efficiency.

Requirements

• SQL Fluency: Demonstrated ability to turn complex data manipulation steps into efficient, comprehensible, and resilient code, including reverse-engineering existing code as needed
• System Integrations: Familiarity with business systems integrations, data modeling, data pipelines, and concepts such as APIs and ETL
• Analytical Mindset: Ability to critically assess operational data flows, investigate anomalies, and identify root causes of system issues
• Attention to Detail: Proven ability to ensure data accuracy and reliability, with high sensitivity to edge cases and precision tasks such as mass updates
• Problem-Solving Skills : Ability to approach challenges with innovation and resilience, consistently delivering effective solutions
• Adaptability: Capacity to rapidly understand new business contexts and independently identify next actions with minimal direction
• Communication Skills: Strong ability to translate operational needs into actionable tasks and communicate effectively with both technical and business stakeholders

Responsibilities

• Integration Monitoring & Maintenance: Oversee the reliability and health of business systems integrations, promptly identifying and resolving any issues
• Integration Implementation & QA: Implement new features and integrations developing suitable quality assurance plans
• Troubleshooting & Issue Resolution : Investigate and resolve operational issues across systems, collaborating with technical teams and operations teams
• Data Procurement & Transmission: Manage SQL-based procurement and movement of critical data flows
• Operational Analysis: Analyze system performance and data flows to detect anomalies, misalignments, inefficiencies, or opportunities for improvement
• Documentation: Safeguard and future-proof operational process through maintaining high standards of documentation
• Administrative Tasks: Data entry and cleaning tasks as required to fix, deploy or maintain integrations, including bulk updates
• Customer & Stakeholder Engagement: Provide exceptional service and proactive communication to internal stakeholders and team mates, building strong relationships and collaboration

Preferred Qualifications

• Experience with integration platforms (e.g., Celigo, Workato, Boomi, Zapier)
• Experience working with cloud data warehouses (e.g., Snowflake, Redshift)
• Experience working with SalesForce, or other CRM systems
• Familiarity with scripting languages (e.g., Python, Shell scripting) for basic automations
• Familiarity with version control in Git
• Previous experience in an Operations, Systems Analyst, or Data Operations role supporting business-critical integrations