Sales Operations Data Analyst

Summary

Join Bluecore as a Sales Operations Data Analyst and contribute to the success of our retail ecommerce customers. You will be responsible for reviewing, processing, and analyzing contract data related to closed won deals in Salesforce. This role requires meticulous attention to detail, problem-solving skills, and the ability to understand both granular data and broader business impacts. You will ensure impeccable data quality and process efficiency by identifying and resolving discrepancies, documenting findings, and proposing solutions. You will also collaborate with various teams to resolve data issues and provide updates to management. The ideal candidate possesses strong analytical and communication skills and experience with Salesforce.

Requirements

• 2+ years of hands-on Salesforce experience in an administrator, business analyst, sales/revenue operations, or power user role
• Solid understanding of Salesforce data models (objects, fields, reports, dashboards) and practical data troubleshooting
• Exceptional problem-solving and critical thinking skills; able to navigate ambiguity and independently research solutions
• Obsession with data quality, accuracy, and process consistency
• Demonstrated ability to see both detail-level and big picture impacts
• Well-organized, self-motivated, and able to work independently in a fast-paced environment
• Strong written/verbal communication; able to explain findings and proposals to both technical and non-technical stakeholders
• Proven experience improving or creating operational processes (please provide examples in your application)

Responsibilities

• Interpret and review contract and deal documents for data quality, pricing, product configuration, billing schedules, and quantities with a business mindset
• Spot discrepancies and apply root-cause analysis, independently resolving issues wherever possible
• Clearly document all corrections and findings for auditability
• Update and correct Salesforce opportunity records with consistently high standards of accuracy and completeness
• Proactively communicate recurring data/process issues and propose tactical or systemic solutions
• Ensure all products and financial details from closed won deals are correctly and completely recorded
• Periodically reconcile revenue (MRR) and surface anomalies for quick action
• Identify blockers or inefficiencies in the contract-to-record workflow and take initiative to drive improvements
• Collaborate on process documentation, suggesting automation or policy adjustments as needed
• Maintain meticulous change histories, audit trails, and clear process guides for internal and audit use
• Liaise directly with Sales, Finance, and Legal to resolve ambiguous or unclear contract and data issues
• Proactively provide updates and recommendations to management regarding process health and data quality

Preferred Qualifications

• Salesforce Administrator Certification or other Salesforce certifications
• Experience with contract review, billing systems, or process automation
• Project management experience