Data Quality Analyst - Team Lead

Summary

Join Experian and help shape the future of employer services for Human Resources compliance and outsourcing! As a team lead for data quality analysts, you will be a critical member of the Sales Enablement/Operations team, focusing on leadership through influence and collaboration. Your primary responsibilities include leading data quality and compliance plans, coordinating cross-functional efforts, and ensuring successful project execution. You will mentor team members, align the team's work with organizational goals, and offer insights to improve processes. This permanent, home-based role in Costa Rica offers various benefits, including medical, life, and dental insurance, paid time off, and more. No visa sponsorship or relocation is available.

Requirements

• 3+ years' experience of data quality, governance
• 1+ years' experience leading projects, mentoring peers, and coordinating efforts
• Experience of data quality principles, including data profiling, cleansing, validation, and governance
• Experience coordinating across functions, aligning data quality efforts with business goals and operational needs
• Experience with Excel (can perform complex functions)
• Basic knowledge of PC desktop, SharePoint Takes Direction and open to learning SFDC and other tools related to the project
• Be a bridge between data quality team and CRM Leader Thrive in environments, effectively juggling multiple tasks and shifting focus to meet changing business demands

Responsibilities

• Lead and mentor a team of data quality analysts, providing technical guidance, training, and support to foster a culture of accuracy, consistency, and continuous improvement
• Act as the primary liaison between the team and the managing CRM leader, ensuring alignment with organizational goals by communicating project updates, team feedback, and critical issues
• Oversee and execute data quality initiatives, including audits, cleansing, standardization, deduplication, and validation, ensuring compliance with global data governance standards and audit requirements
• Maintain and enhance CRM data integrity by managing client credentialing, sales opportunity processing, and supporting both ad-hoc and bulk data requests in accordance with service level agreements
• Collaborate cross-functionally with departments to uphold data quality across the organization, promoting best practices and seamless data integration
• Develop, document, and refine data standards, workflows, and operational processes to ensure consistency, scalability, and efficiency
• Facilitate team communication and collaboration, resolving issues proactively and creating an environment of transparency and shared accountability
• Support internal projects by identifying challenges, proposing data-driven solutions, and ensuring successful implementation

Benefits

• Medical, life and dental insurance
• Asociación Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program