Data Quality Analyst - Team Lead

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Experian

πŸ“Remote - Costa Rica

Summary

Join Experian and help shape the future of employer services for Human Resources compliance and outsourcing! As a team lead for data quality analysts, you will be a critical member of the Sales Enablement/Operations team, focusing on leadership through influence and collaboration. Your primary responsibilities include leading data quality and compliance plans, coordinating cross-functional efforts, and ensuring successful project execution. You will mentor team members, align the team's work with organizational goals, and offer insights to improve processes. This permanent, home-based role in Costa Rica offers various benefits, including medical, life, and dental insurance, paid time off, and more. No visa sponsorship or relocation is available.

Requirements

  • 3+ years' experience of data quality, governance
  • 1+ years' experience leading projects, mentoring peers, and coordinating efforts
  • Experience of data quality principles, including data profiling, cleansing, validation, and governance
  • Experience coordinating across functions, aligning data quality efforts with business goals and operational needs
  • Experience with Excel (can perform complex functions)
  • Basic knowledge of PC desktop, SharePoint Takes Direction and open to learning SFDC and other tools related to the project
  • Be a bridge between data quality team and CRM Leader Thrive in environments, effectively juggling multiple tasks and shifting focus to meet changing business demands

Responsibilities

  • Lead and mentor a team of data quality analysts, providing technical guidance, training, and support to foster a culture of accuracy, consistency, and continuous improvement
  • Act as the primary liaison between the team and the managing CRM leader, ensuring alignment with organizational goals by communicating project updates, team feedback, and critical issues
  • Oversee and execute data quality initiatives, including audits, cleansing, standardization, deduplication, and validation, ensuring compliance with global data governance standards and audit requirements
  • Maintain and enhance CRM data integrity by managing client credentialing, sales opportunity processing, and supporting both ad-hoc and bulk data requests in accordance with service level agreements
  • Collaborate cross-functionally with departments to uphold data quality across the organization, promoting best practices and seamless data integration
  • Develop, document, and refine data standards, workflows, and operational processes to ensure consistency, scalability, and efficiency
  • Facilitate team communication and collaboration, resolving issues proactively and creating an environment of transparency and shared accountability
  • Support internal projects by identifying challenges, proposing data-driven solutions, and ensuring successful implementation

Benefits

  • Medical, life and dental insurance
  • AsociaciΓ³n Solidarista
  • International Share Save Plan
  • Flex Work/Work from home
  • Paid time off
  • Annual Performance Bonus
  • Education Reimbursement
  • Family Bonding
  • Bereavement Leave
  • Referral Program
This job is filled or no longer available

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