Data Reliability Engineer

Summary

Join Shields Health Solutions' Data Products team as a Data QA professional and leverage your technical expertise to support various offerings. You will investigate and resolve production issues, partner with the DevOps team, and communicate with stakeholders. The role requires managing production automation jobs, monitoring for potential risks, and optimizing data processing. You will perform impact analyses, run monthly data processes, and review code before deployment. This position demands strong analytical and communication skills, along with the ability to work independently and collaboratively.

Requirements

• 3+ years of experience in a Data QA role
• Bachelor’s Degree, ideally in a STEM or computer science discipline
• Expert SQL skills a must
• Ability to diagnose root causes of data issues and implement effective solutions quickly
• Excellent written and verbal communication skills with both technical and non-technical audiences
• Proactive, customer-focused, and process-oriented mindset
• Strong analytical skills to interpret data patterns and identify anomalies
• Ability to work independently and as part of a team to troubleshoot and resolve issues
• Ability to support multiple priorities concurrently

Responsibilities

• Investigate and resolve production issues in a timely manner
• Proactively partner with our DevOps team on server and database loads, identifying areas for improvement
• Communicate with key stakeholders on the status of production issues and estimated times for resolution
• Manage and optimize the timing of production automation jobs
• Proactively monitor production jobs to identify points of failure and potential unseen risk
• Identify bottlenecks in data processing and optimize queries to ensure efficient data product generation and fast response times
• Perform impact analyses to understand how a proposed code update will impact reporting output
• Run, monitor, and communicate with stakeholders on status of monthly Data Products processes. These processes include accreditation reporting, financial reporting, and Patient-level operational reporting
• Review and validate quality code before deployment to ensure it meets functional and technical requirements

Preferred Qualifications

• Working knowledge of programming languages such as Python or Bash is a plus
• Experience with Tableau and/or other Business Intelligence software is a plus