Data Science Lead

Summary

Join MO, a company dedicated to improving government services, as their Data Science Lead. You will use your expertise to reduce barriers to care and benefits for veterans. This role involves leading data strategy, collaborating with cross-functional teams, and creating data-driven narratives to inform decision-making. You will manage a team of senior data scientists, providing strategic direction and technical guidance. A passion for civic design and a track record of data science leadership are essential. The position offers a remote-first work environment, competitive compensation, and full health benefits.

Requirements

• You understand how data supports product and service design, and you’re excited to co-create measurement frameworks
• You can make sense of messy data and help teams define meaningful, measurable outcomes
• Demonstrated experience spearheading data strategy approaches and mixed method data analysis in complex product spaces
• Experienced in data analysis tools like Python/R/SQL, web development technologies like HTML/CSS, and visualization tools like PowerBI, Tableau or D3/Observable
• You guide the development of reliable models, scalable pipelines, and meaningful metrics, and easy to understand data visualizations that drive decision-making
• You balance technical rigor with practical impact, ensuring insights are accurate, actionable, and aligned with stakeholder goals
• Demonstrated commitment to social impact design
• Experience as a people (customer/user) advocate and a nuanced understanding of the challenges posed in the public sector
• Experience surfacing variation in user experiences and outcomes, enabling and unblocking engagement teams—and supporting efforts to improve service access, responsiveness, and reach
• Experience leading a team of data scientists and working with mixed-methods analysis
• Skilled in understanding client expectations, working as an agile team, managing and prioritizing multiple high-profile, medium-to-high complexity projects, and ensuring accountability in delivering against customer needs
• You know how to tell a story with data
• You can shape findings into narratives that resonate with product teams, executives, and partners—helping drive alignment, uncover insights, and inspire action
• Experience working with cross-functional teams of product managers, developers and service designers to ensure the successful adoption of deliverables, maintaining consistency and accessibility across civic tech products
• A passion for our mission and civic design is essential

Responsibilities

• Lead data strategy and insight generation to inform and improve Veteran-facing services
• Own and evolve the data strategy by defining metrics that align data collection with product goals and Veteran outcomes
• Collaborate with Product and Service Design Leads to translate journey-level goals into measurable performance indicators that reduce friction, create impact, and track improvement over time
• Manage a team of Senior Data Scientists, providing strategic direction, technical guidance, and prioritization across workstreams
• Engage executive stakeholders and cross-functional product teams to align on measurement priorities, identify data gaps, and build consensus around what matters most
• Provide strategic guidance over the creation of clear, actionable data artifacts—such as dashboards, data analyses, reports, diagrams, and interactive tools—using advanced analysis techniques to support strategic planning and decision-making across VA leadership and product teams
• Keep abreast of the latest developments in data science; bring good practices into a constrained technical and policy environment – with a strong commitment to accessibility

Preferred Qualifications

Experience in client services (e.g., consulting or digital agencies) is helpful but not required

Benefits

• A fun, dynamic working environment with an energetic and diverse team
• A REMOTE first work environment
• An inclusive culture where everyone is welcome
• Competitive compensation commensurate with experience
• Opportunities for career growth
• Full health benefits (85% medical premiums for employees and dependents, dental, vision)
• 401K plan
• Unlimited Paid Time Off (PTO)
• Short- and Long-Term Disability in addition to Life Insurance (company sponsored)
• $170,000 - $190,000 a year