Machine Learning Tech Lead - Data Platform

Summary

Join ServiceNow as a Data Platform - AI Tech Lead and lead the design, development, and implementation of AI-driven systems integrating with Snowflake data warehousing solutions. Provide technical leadership and mentorship to the engineering team, ensuring successful project execution. As a strategic thinker and problem-solver with deep AI/ML expertise, you will build high-performance solutions. Collaborate with cross-functional teams, conduct code reviews, and stay updated on emerging technologies. The ideal candidate possesses extensive experience with AI/ML technologies and frameworks, advanced experience with Python and Snowflake, and expertise in SQL programming. Proven experience as a technical lead in AI and data engineering projects is essential.

Requirements

• 8+ years of total experience with Bachelor's degree in Computer Science, Engineering, or related field
• Extensive experience with AI/ML technologies and frameworks, such as Agentic AI, MCP, LLMs, ML algorithms, Deep learning understanding
• Advanced level hands on experience with Py, Snowflake, thorough working experience with AI and GenAI models and libraries
• Stay abreast and ability to apply the latest developments in Agentic AI and LLM ecosystem with the tools and tech
• Expertise in SQL programming, with the ability to write complex queries and optimize database performance
• Proficiency in Snowflake data warehousing solutions, including data design, performance optimization etc
• Proven experience as a technical lead with a strong track record of leading successful AI and data engineering projects
• Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Strategic thinking and problem-solving abilities, with a keen attention to detail and quality
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities and deadlines effectively

Responsibilities

• Lead the design and architecture of AI-driven solutions, including prompt generation strategies and integration with Snowflake data warehouses
• Have end-end ownership on all aspects of the solution, development and optimization of AI solution design and algorithms, ensuring high-quality outputs and scalability
• Lead and implement the end-end solution, keeping maintenance of process, automation, and data solutions for data platform and analysis with various tools and libraries
• Provide technical leadership and solution options from engineering point of view, fostering a culture of innovation, collaboration, and continuous improvement
• Collaborate with cross-functional teams, including data scientists, data engineers, and product managers, to define project requirements and deliverables
• Conduct code reviews, performance evaluations, and provide constructive feedback to team members to drive excellence and growth
• Stay abreast of emerging technologies and industry trends, incorporating best practices and innovative approaches into our technical solutions
• Worked in the agile dev life cycle and understands best practices for software development and project management