PagerDuty is hiring a
Data Scientist II

Summary

The job is for a Data Scientist II at PagerDuty's GTM organization in Santiago de Chile. The role involves analyzing large datasets to uncover insights about customer health and business trends, collaborating with cross-functional teams, and deploying machine learning models.

Requirements

• Excellent understanding of statistical concepts and methodologies
• Strong programming skills in languages such as Python or R
• Excellent data manipulation and querying skills (e.g. SQL)
• Familiarity with cloud computing platforms (e.g. Snowflake, AWS)
• Familiarity with data visualization tools (e.g. Tableau, Looker)
• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
• Master’s or Ph.D. in a quantitative field such as Statistics, Mathematics, Computer Science, or equivalent experience

Responsibilities

• Data Collection, Cleaning, and Exploration: Acquire, preprocess, and clean large datasets from various sources. Ensure data quality and integrity for accurate analysis. Conduct exploratory data analysis to understand the underlying patterns and trends in the data. Identify outliers, missing data, and potential challenges in the dataset
• Statistical Analysis, Machine Learning and Model Deployment: Apply statistical methods to analyze data and extract meaningful insights related to customer health and value. Design, implement, and evaluate machine learning models for predictive and prescriptive insight for the field. Deploy models into production and monitor for drift
• Data Visualization: Create clear and compelling visualizations to communicate complex findings to non-technical stakeholders. Use tools like Tableau for effective data presentation
• Collaboration: Collaborate with cross-functional teams, including Customer Success, Sales, and Product deeply understand requirements and deliver maximum business impact

Benefits

• Competitive salary and company equity
• Comprehensive benefits package from day one
• Flexible work arrangements
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
• Paid volunteer time off - 20 hours per year
• Company-wide hack weeks
• Mental wellness programs