Data Solution Architect

Summary

Join DEPT® as a Data Cloud (CDP) Data Architect, a thought leader in Salesforce Data Cloud projects. You will collaborate with clients and teams to design and architect solutions, lead technical design sessions, and create technical documentation. This role requires expertise in Salesforce Data Cloud and related platforms, data management, and strong communication skills. You will manage multiple clients, act as an escalation point for projects, and contribute to pre-sales activities. The position offers a remote work environment and a comprehensive benefits package, including healthcare, 401k, PTO, and parental leave.

Requirements

• Salesforce Data Cloud platform experience, also beneficial to have additional Customer Data Platform/Management (Custom CDP Solutions, SaaS CDP Solutions such as Tealium AudienceStream, Adobe AEP, Segment, Arm Treasure Data, BlueShift, SessionM, RedPoint etc.)
• Demonstrated functional and technical knowledge in implementing Salesforce solutions, including experience with cross-cloud integrations (i.e. Marketing Cloud, Commerce Cloud, Service Cloud)
• Experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure
• Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams
• Specializes in gathering and analyzing information related to data integration, subscriber management, and identify resolution
• Ability to work independently and be a self-starter
• Comfort and ability to learn new technologies quickly & thoroughly
• Excellent analytical & problem solving skills
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, road mapping, enterprise transformation strategy, and executive-level requirement gathering sessions
• Travel to client site (up to 25%)
• Bachelor's degree from four-year college or university
• Salesforce Certified Administrator
• Salesforce Data Cloud Consultant
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• To perform this job successfully, an individual should have extensive knowledge of word processing software; spreadsheet software; accounting software; payroll systems; human resource systems, and database software

Responsibilities

• Serve as the Subject Matter Expert for Salesforce Data Cloud
• Collaborate with client to define requirements, deliverables, and set expectations
• Translate business requirements into well-architected solutions that best bring to bear the Salesforce Data Cloud platform features (Data Streams, Identity Resolution, Calculated Insights, Segmentation, and Activation)
• Lead technical design sessions; architect and detail technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Create technical, integration, and data design documentation
• Align closely with Account and Sales teams and partner in pre-sales activities such as scoping, engagement plan development, and project staffing
• Manage multiple strategic clients simultaneously to meet billable utilization target
• Act as an escalation point as it relates to Salesforce CDP projects

Preferred Qualifications

• MBA is a plus
• Any other Salesforce Certifications a plus (Marketing Cloud Consultant, Advanced Administrator, Service Cloud Consultant, Sales Cloud Consultant, etc.)
• Knowledge of Data Governance and Data Privacy concepts and regulations a plus
• Salesforce Admin. certifications preferred

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave
• Remote position