Deal Desk Strategist

Summary

Join Sword Health, a Forbes Best Startup Employer, and become our Deal Desk Strategist. You will be the central figure in deal execution, collaborating with Sales, Legal, and Finance to structure and close complex deals. Your focus will be on accelerating deal velocity, ensuring compliance, and maximizing value. This high-impact role demands a proactive problem-solver who thrives in a fast-paced environment and is passionate about building scalable processes. You will own the deal lifecycle, master the quoting process, and champion AI integration to enhance efficiency. This position offers a stimulating environment, career development, competitive salary, flexible hours, and remote work options.

Requirements

• 5+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or a similar function, preferably within the SaaS or Health technology industry
• Extensive experience with contract review, redlining, and managing the negotiation process for complex commercial agreements
• Deep expertise in CRM and CPQ tools (Salesforce experience is highly preferred)
• A strong understanding of SaaS or Health Technology business models, pricing strategies, and revenue recognition principles
• Proven ability to work cross-functionally and build strong relationships with Sales, Legal, and Finance stakeholders
• An analytical and process-oriented mindset with a track record of improving and scaling commercial operations

Responsibilities

• Own the Deal Lifecycle: Serve as the trusted advisor and subject matter expert for the Sales team on deal structuring, pricing, and contract negotiations. You will manage the process from initial quote to final signature
• Accelerate Sales Cycles: Drive the end-to-end deal process, proactively identifying and removing friction points to increase the velocity of deals moving through the pipeline
• Master the Quoting Process: Take full ownership of the configure-price-quote (CPQ) process, ensuring all deal structures and quotes are accurate, compliant, and strategically sound
• Drive Process Excellence: Continuously identify opportunities to streamline and automate deal desk workflows. You will develop and document best practices to build a scalable foundation for a world-class deal desk function
• Champion AI Integration: Evaluate and implement AI-powered tools to enhance deal analysis, contract review, and process automation, bringing cutting-edge efficiency to our operations
• Ensure Data Fidelity: Guarantee the absolute integrity of all executed contracts and booking information, ensuring data flows accurately to downstream systems for reliable reporting and forecasting
• Lead Contract Negotiations: Manage the contract redlining process, collaborating with legal and finance teams to ensure favorable terms that align with company policies and mitigate risk

Preferred Qualifications

• Experience with contract management tools such as Ironclad
• Experience with Salesforce.com
• Experience in Digital Health and/or SaaS industries

Benefits

• A stimulating, fast-paced environment with lots of room for creativity
• A bright future at a promising high-tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy
• Comprehensive health, dental and vision insurance*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to Coursera Learning Platform