Delivery Architect

Summary

Join Clariti's mission to empower governments by delivering exceptional citizen experiences. As a Delivery Architect, you will oversee and initiate solution direction for Clariti partner implementations. You will provide architectural leadership, build consensus, and ensure solutions conform to Clariti's architecture. This role requires strong Salesforce experience, knowledge of land management and licensing, and the ability to lead implementations. The ideal candidate will possess advanced Salesforce certifications and experience with various integration methods. Clariti offers a competitive salary and a commitment to building an inclusive work environment.

Requirements

• Four-year college degree or comparable work experience, technology related
• 3-5+ years of experience working with the Salesforce.com platform
• Salesforce.com Admin, Advance Admin, and Developer Certifications
• Detailed knowledge of Salesforce Platform capabilities
• Experience integrating 3rd party applications into Salesforce APIs
• Understanding of data and data migration methodologies
• Familiarity with Salesforce CLI plugins and Salesforce DevOps Center, or equivalent solutions
• Able to work within time constraints when necessary
• 3-5 years of experience leading implementations with clients or working with system integration partners
• Experience working in an Agile or “modified-Agile” environment
• Able to travel within the United States and Canada as needed
• General understanding of, or willingness to learn, the state and regional government processes for land management and licensing to support community development implementation

Responsibilities

• Oversee and/or initiate solution direction for Clariti partner implementations by supporting or leading technical discovery and analysis workshops
• Recommend strategy and proposed architecture
• Provide direction for 3rd party integration approach, specifications and testing practices
• Provide direction for data conversion and support the partner in data conversion activities
• Contribute to driving efficiencies for future implementations, identifying and developing processes or tools to implement more quickly with a high degree of quality
• Train junior staff members
• Interact with product management and development teams
• Provide architecture leadership & subject matter expertise to delivery teams focusing on complex & innovative solutions
• Set architectural direction, build consensus, mediate conflicts providing technical leadership and consulting services to the business
• Provide solution architecture development, consultancy, and assurance to projects, making sure the clients solutions are well designed and conform to Clariti’s features and architecture
• Support and guide the architecture of Clariti solutions being developed and implemented until the successful deployment of the solution
• Serve as the senior architectural lead on implementation projects, to include analysis and discovery sessions, business process design, requirements validation, integration design and data migration planning, development, testing, and deployment
• Contribute to the development of products, tools, assets, and processes that streamline the delivery of the Clariti Enterprise solution with improved quality
• Provide best practices guidance and recommendations for the deployment of configuration data, meta data, and code between lower and higher level environments during the software development lifecycle
• Maintain collaborative communication with customers, partners, and internal teams to overcome challenges and ensure design objectives are met
• Identify and document business/technical requirement specifications for specific software design/development, forms, reports, interfaces, process, configuration and other relevant changes
• Collaborate on the development of, and validate the content of, technical specification documents for custom development and integrations
• Contribute to the development of best practices to enhance methods and quality of delivered outcomes for our customers
• Organize, communicate and articulate the solution to the customer and implementation team
• Develop relationships across the company to advocate for the best customer experience and product as possible
• Inspire teamwork and create and sustain a positive work environment
• Collaborate with the Clariti Product Management Team in the validation of product releases
• Stay up-to-date on the latest Salesforce and Clariti product release information and contribute to the enablement of Clariti Professional Services team members
• Keep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets and weekly expense reports, and updating systems-related client activity

Preferred Qualifications

• Other Cloud certifications a plus
• Technical skills supporting integration via Rest API, setting up SSO with OKTA or Azure AD
• Expert understanding of solution architecture
• Expert understanding of latest cloud computing and data technologies, business drivers, emerging cloud trends, and deployment options within Clariti’s solutions
• End to end implementation experience with the SFDC platform
• Familiarity with multiple implementation standards and methodologies
• Abile to assure the integrity of project data, including data extraction, storage, manipulation, processing and analysis
• Experience with data visualization tools in Microsoft Visio and Excel

Benefits

The salary range for this role is expected to be between $116-170k based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy