Dental Medical Admin Assistant (Bilingual Spanish & English)

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Legal Soft Solution -Technology Meets Law Logo

Legal Soft Solution -Technology Meets Law

πŸ’΅ $12k
πŸ“Remote - Nicaragua

Summary

Join Us as a Medical Virtual Assistant! We’re looking for a Medical Virtual Assistant who can provide remote administrative and technical support, helping medical teams stay efficient and focused on patient care.

Requirements

  • Proficient in English communication, both written and verbal, at a C1 level
  • Fluent in Spanish & English
  • At least 2 years of experience in medical administration
  • Should have Dental experience doing prior authorization and insurance verification
  • Proficient in virtual office tools, and communication platforms
  • Strong customer service and critical thinking skills
  • Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
  • Understanding of HIPAA regulations and the importance of patient data confidentiality
  • Strong problem-solving skills and ability to work with minimal supervision
  • High school diploma or equivalent

Responsibilities

  • Answer calls, respond to inquiries, and direct patients to the right healthcare staff
  • Schedule and confirm appointments, ensuring smooth calendar management
  • Follow up with patients after appointments to assist with next steps and outstanding bills
  • Keep patient records up to date with precision using EMR/EHR systems
  • Handle correspondence, including emails, letters, and faxes, professionally and efficiently
  • Offer general administrative support to the medical team as needed
  • Verify patient insurance coverage and benefits before appointments and procedures
  • Obtain pre-authorizations and referrals from insurance companies to ensure a smooth billing process
  • Manage and process all patient referrals
  • Support the medical biller by assisting with tasks like drafting appeal letters

Benefits

  • Competitive Pay: Earn USD $6 per hour
  • Future Focused: We offer a retirement plan
  • Health Coverage: Enjoy health insurance
  • Stay Connected: Get a $25 monthly Wi-Fi subsidy
  • Work-Life Balance: Paid time off and paid sick leave
This job is filled or no longer available