Remote Deputy Program Manager

Summary

Join a team supporting program focused on disaster recovery, resiliency, and/or risk mitigation as the Deputy Program Manager. Assist the Program Manager with directing the overall program, managing aspects of the program, and ensuring operations meet or exceed industry standards.

Requirements

• Excellent organizational skills and attention to detail
• Strong interpersonal, analytical and problem-solving skills
• Demonstrated project management expertise
• Ability to manage project budgets and create meaningful projections for strategic decision-making
• Ability to manage client expectations, subcontractor relationships, and overall contract with client to ensure success of project(s)
• Ability to communicate effectively, verbally and in writing
• Excellent time management skills with a proven ability to meet deadlines
• Ability to work independently and pro-actively identify key steps to complete requested client outcomes
• Excellent client relations and an understanding of local, state, and federal government structure
• Experience working with federal grant-funded programs
• Associate or Bachelor’s degree in relevant field; AND, 6+ years in case management, financial management, accounting, application processing, grant-funded or government programs or related fields
• Proficient in MS Office Suite, especially Excel
• Experience managing a team of professionals a plus
• Experience with federally funded housing programs a plus

Responsibilities

• Provide project management oversight and work effectively as part of a team to provide expert services
• Provide advisory and consulting services to state agency related to program launch and implementation
• Provide program oversight and expert technical assistance on policies, principles, and standard operating procedures related to the Program
• Manage project personnel that may consist of eligibility specialists, QA/QC analysts, partners, and other critical personnel in support of program activities
• Devise solutions-oriented strategies that facilitate program growth and success
• Develop management tools for program targeting and performance reporting
• Maintain knowledge of appropriate federal and state regulations and guidance
• Ensure absolute confidentiality of work-related issues and uphold data integrity policies
• Ensures program service and procedure issues are resolved
• Monitor and maintain the level of productivity across units
• Ensure a high quality of service for applicants
• Establish performance objectives and provide ongoing feedback
• Define and develop new processes or make changes to existing processes in response to challenges
• Write formal reports that are clear, concise, and easily understood
• Present program/project ideas and coordinate with management and staff
• Perform other duties as assigned

Benefits

Remote or On-Site work location