Design Manager

Summary

Join 7shifts as Design Manager and lead a team of 4 designers in creating exceptional user experiences for our restaurant industry software. You will develop and coach your team, contribute to product and design strategy, collaborate with cross-functional leaders, and nurture individual designer growth. The ideal candidate has experience managing high-performing design teams, understands the restaurant industry, and possesses a deep understanding of the product design process. 7shifts offers a dynamic work environment with opportunities for professional growth, competitive benefits, flexible work arrangements, and a supportive culture.

Requirements

• You’ve recruited, managed, and nurtured high-performing design teams that care about understanding root problems before jumping to solutions
• You’re obsessed with customers and have the desire to understand how the restaurant industry engages with its staff and technology
• You have a deep understanding of the end-to-end product design process and have led other designers through it
• You have experience crafting and executing long-term design and product visions, ensuring they evolve from strategy to reality
• You have a growth mindset that loves to learn from every challenge
• You care personally about your team members and are comfortable challenging them directly

Responsibilities

• Lead and develop a high-performing team of 4 designers that thrive on customer-centered, collaborative practices
• Ensure designers are empowered and motivated to accomplish 7shifts’ mission to improve team performance for restaurants
• Jump in to coach, facilitate, partner, and guide designers toward great outcomes
• Contribute to the overarching product and design strategy by leading and developing strategic initiatives and visions
• Collaborate with cross-functional leaders to drive efforts toward ease of use and exceptional product
• Highlight cross-domain UX opportunities that drive positive outcomes for user and business goals
• Nurture each designer’s growth through ongoing skill development and stretch opportunities
• Work with design leadership to increase design maturity across the company by developing effective design operations, user research practices, and evolving design systems

Preferred Qualifications

• Previous experience in the restaurant-tech industry or working in a restaurant
• Experience leading a growth design function

Benefits

• Competitive health benefits right from the start, lifestyle spending accounts, access to corporate discounts, and a parental leave program that supports caregivers during an important time in their lives
• Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both. Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it. Oh, and a ‘90 Day Shift’ program that supports our team members in exploring the world
• We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official! Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more
• Equity in a Series C, VC-backed SaaS company—enabling every team member to be an owner of their future success!