Desk Investigator - SIU

Summary

Join Donegal Insurance Group as an SIU Desk Investigator and contribute to our Special Investigation Unit. Investigate claims involving potential fraud, conduct comprehensive database inquiries, and perform extensive social media investigations. Generate reports, assist with anti-fraud initiatives, and build relationships with various stakeholders. Train claim department personnel in fraud detection and investigation. This position is based in Marietta, PA, transitioning to a hybrid schedule after training. The role requires a Bachelor's degree and 3-5 years of relevant experience. Donegal offers a competitive salary and benefits package.

Requirements

• Bachelor’s Degree
• Minimum of 3 to 5 years of Insurance Fraud or Insurance related experience
• Microsoft Excel, Access and Word
• Combination of education and investigative experience considered

Responsibilities

• Investigate claims involving potential or suspected fraudulent activities
• Conduct comprehensive database inquiries to assist the Claim Department in resolving claims
• Conduct extensive open source social media investigations and generate comprehensive reports
• Assist in designated assignments related to Company anti-fraud initiatives
• Establish and maintain professional working relationships with attorneys, corporate employees, criminal justice agencies and vendors
• Assist in the training of Claim Department personnel in the areas of fraud detection and investigation

Preferred Qualifications

• Law enforcement investigation experience preferred
• Experience conducting open source social media investigations preferred
• Data analysis/Investigative Analyst experience is a plus

Benefits

• Medical, Dental, and Vision Coverage : Available to you and your dependents. Coverage begins the first of the month after start date
• 401(k) with the first 3% matched at 100% : the next 6% is matched at 50%
• Paid Time Off : Paid vacation, sick days, paid holidays, & bereavement days
• Career Development : Including college partnership discounts and industry designation(s) reimbursements
• Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP)