Destination Manager

Summary

Join Viator, a Tripadvisor company, as a Destination Manager I and be responsible for the health and quality of Viator's product offerings within your assigned geographical territory. You will curate and maintain a best-in-class product selection, strategically acquire new inventory, build and strengthen assigned destinations, and negotiate favorable commercial terms. This role requires strong B2B account management or sales experience and a passion for achieving success and excellence. You will work with internal and external stakeholders to optimize product offerings and enhance brand awareness. Viator offers a competitive compensation package, flexible work arrangements, and various employee benefits.

Requirements

• 3-5 years in B2B Account management or Sales
• Highly skilled in securing favorable terms and maintaining relationships
• Passionate about achieving success and excellence
• Committed to serving customer partners and sharing knowledge
• Growth and Results Oriented
• Continuously improving both personally and for the company
• Skilled in leveraging professional connections
• Embraces new ideas and works well in teams
• Detail-Oriented
• Strong technical background and data analysis abilities
• Clear and impactful in communication

Responsibilities

• Responsible for curating and maintaining a best-in-class product offering for the assigned destinations
• Strategically acquire new inventory to address product gaps and highlight innovative offerings
• Build and strengthen assigned destinations to enhance product selection and increase brand awareness
• Negotiate favorable commercial terms and monitor key metrics, taking necessary actions
• Ensure consistent availability and quality of key products and drive continuous improvement by aligning offerings with customer preferences
• Establishing yourself and Viator as strong members in the operator community of your designated destination

Preferred Qualifications

• Online Travel Agency, operator, or travel experience is a plus
• Understanding of the travel landscape is preferred
• Proven track record of working in a fast paced and dynamic environment
• Language Skills: Vietnamese preferred but not mandatory

Benefits

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• ���Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
• Donation matching. Give back? Give more! We match qualifying charitable donations annually
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
• Travel perks. We believe that travel is employee development, so we provide discounts and more
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
• Health benefits. We offer great coverage and competitive premiums