Developer Advocate

Summary

Join Grafana Labs as a remote Developer Advocate and help educate developers, SREs, and administrators on building with Grafana. This role involves creating technical content, engaging with the community, and providing product feedback. As a technologist, you will teach others how to use Grafana's dashboards, APIs, and plugins. Success is measured by the success of our users. The ideal candidate is an experienced technical communicator with a passion for open source and a collaborative mindset. This is a remote position open to candidates in the US Eastern Time Zone.

Requirements

• Substantial technical experience, though this can come from a variety of different disciplines such as testing, software development, system integration, SRE, monitoring, observability, or operations
• Effective communicator with lots of patience. You will be interacting with people from all over the world with varying levels of experience with Grafana and communication styles
• Collaborative mindset that thrives in a culture of learning and sharing what you learn back to the team and community
• A background in a technical field such as a BS in Computer Science, or equivalent experience
• Technical writing skills, as shown through any form of past written work
• Presentation skills, for example any form of past speaking experience
• Willingness to travel 30% of the time

Responsibilities

• Create technical content to educate and empower developers & SREs; this can include sample applications, presentations, blog posts, and other materials
• Act as an ally and colleague of external practitioners who are getting started
• Build relationships with people across the community, to support & inspire
• Provide feedback on our products; help be a conduit of what the community is saying, to help us improve the feedback loop between what users need and what Grafana delivers

Preferred Qualifications

• Experience with observability, telemetry, application performance monitoring (APM) or similar
• History of participation in open source developer communities, in any form
• Experience with Cloud e.g. AWS, Azure, GCP is definitely a big plus
• Experience running or organizing communities

Benefits

• Equity
• Bonus (if applicable)