Developer

Summary

Join Zoi, a company building the digital evolution of enterprise customers, and become a Dynamics 365 CRM Developer. You will extend and maintain clients' CRM systems, ensuring they are efficient and tailored to business needs. Key responsibilities include development and customization using C#/.NET and JavaScript, second-level support for international subsidiaries, developing training modules, community management, and potentially leading international CRM rollout projects. The ideal candidate possesses a degree in a relevant field, at least 3 years of hands-on experience with Microsoft Dynamics 365 CE, strong .NET development proficiency, and excellent English communication skills. Zoi offers various bonus models, flexible working hours, remote work options, individual certification and training plans, financial support for childcare, and free Friday lunches.

Requirements

• A degree in Computer Science, Information Technology, Software Engineering, or a comparable technical qualification
• At least 3 years of hands-on development experience with Microsoft Dynamics 365 CE (Customer Engagement)
• Strong proficiency in .NET development, particularly C# , within the Visual Studio environment
• Demonstrated experience in developing Dynamics 365 plugins, custom workflow activities, and client-side scripting (JavaScript)
• Solid understanding of Dynamics 365 data model, customization capabilities, and the SDK/APIs
• Experience with SQL Server and T-SQL for database queries and data manipulation
• Business fluent English skills are essential, with the talent to communicate complex technical content clearly and concisely to diverse stakeholders
• A strong focus on results, openness to new ideas and creative solutions, and a high level of customer centricity combined with intercultural skills round off your profile
• General willingness to travel internationally for project rollouts or workshops (approx. 20%)

Responsibilities

• Development & Customization: Design, develop, test, and deploy robust custom solutions, plugins, custom workflow activities, and web resources within Microsoft Dynamics 365 Customer Engagement (CE) using C#/.NET and JavaScript
• Second level support for tickets (bugs, change requests, process consulting) of the international subsidiaries
• Development, continuous optimization and execution of target group-specific training modules and training materials. You conduct the training courses and workshops digitally and on site
• Community management: preparation and hosting of user events on innovations and current projects, best practice sharing and voting topics
• As a second step: project lead for international CRM rollout projects - from gap-fit workshops to training of key users, system and go-live preparation, subsequent hypercare support and lessons learned sessions

Benefits

• Various bonus models
• 20 % of your working time is available for experimenting and education
• Constant training and development
• Absolutely flexible working hours and work remotely from any of our locations
• Individual certification and training plan
• Financial support for childcare
• Regular free Friday lunch